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Jobgether

Sr. Software Technical Support Manager

US

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hirly's read of this role

Role family
Customer support
Seniority
Lead / management
Country
US
Work mode
Remote-friendly
First seen by hirly
8 Nov 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Software Technical Support Manager based in the United States.

  • We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program.
  • In this role, you will support program leadership across the full software development lifecycle, including planning, development, maintenance, and production operations.
  • You will identify technical requirements, dependencies, risks, and implementation readiness considerations to ensure successful software changes.
  • Working across multiple technical teams, you will help maintain system performance, resolve complex issues, and proactively mitigate operational risks.
  • You will also contribute to project planning, change management, capacity forecasting, and continuous process improvement.
  • This is an onsite, contract-to-hire opportunity in a highly integrated enterprise technology environment, supporting critical government systems.
Original posting on Jobgether's site ↗

Listed on hirly, a job board. hirly is not the employer: Jobgether is hiring for this role.

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