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Concentrix

Sr. Specialist, Sales Development - English/Hindi

SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

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hirly's read of this role

Seniority
Senior
Country
SG
Work mode
On-site / unstated
First seen by hirly
20 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Title:

Sr. Specialist, Sales Development - English/Hindi

Job Description

  • The Sales Development Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, lead qualification, and lead conversion, as well as supporting sales and renewal activities where required. This role requires strong communication skills, product knowledge, and the ability to connect customer needs with relevant solutions.
  • Provide accurate weekly, monthly, and quarterly sales forecasts.
  • Develop strong product knowledge and a technical understanding of services to assess client requirements. Understand relevant AI-enabled product capabilities and explain how they can address customer needs.
  • Identify and help resolve customer concerns or roadblocks affecting satisfaction or product usage.
  • Manage competitive pressures and handle objections to retain existing customers or win new customers.
  • Manage a high volume of daily customer contacts through phone and email, with a primary focus on outbound communication.
  • Use AI-enabled sales and productivity tools, where appropriate, to support prospect research, personalize outreach for Japanese- or Korean-speaking customers, and prepare for customer conversations.
  • Work with the team and management to provide a professional experience during all interactions with customers and prospects.
  • Maintain accurate and complete customer information in the CRM.
  • Undertake sales activities including lead qualification, lead conversion, customer health checks, gathering customer feedback, and contract renewals.
  • Apply AI-enabled tools to support follow-up and routine administrative tasks, reviewing outputs for accuracy and relevance to the customer.
  • Work collaboratively within the team and report directly to a Sales Manager.

Location:

SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements:

English (Required)

Time Type:

Full time

Original posting on Concentrix's site ↗

Listed on hirly, a job board. hirly is not the employer: Concentrix is hiring for this role.

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