QAD, Inc.

Sr. Support Operations Manager

Pune, Maharashtra, India

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hirly's read of this role

Role family: Operations
Seniority: Lead / management
Country: IN
Work mode: On-site / unstated
First seen by hirly: 6 Nov 2026

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the posting

Job Description The Senior Support Operations Manager is responsible for guiding the planning, development, standardization, and continuous improvement of the tools, systems, and operational processes used by QAD Support to deliver high-quality service to customers and internal stakeholders. This role ensures that Support Operations platforms, workflows, and governance models are scalable, efficient, and aligned with QAD’s business objectives and service delivery strategy. The role requires str…

Original posting on QAD, Inc.'s site ↗

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