Sr. Tech Lead - Cloud Technologies 4D

Sr. Tech Lead - Cloud Technologies

• Ready to turn bold ideas into real-world impact?
• At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

• Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
• Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Inviting applications for the role of DevOps Infrastructure Team Leader – Cloud Platform

In this role, you will be an integral part of our team responsible for designing, implementing, and maintaining cloud-based solutions on the Azure platform.

Responsibilities

Lead and mentor DevOps / Infrastructure engineers

Manage and maintain production and non-production cloud environments

Own and support Kubernetes clusters and containerized workloads

Design and implement scalable, secure, and highly available infrastructure architectures

Build and improve CI/CD, automation, and deployment processes

Build and maintain Infrastructure as Code (IaC) solutions

Drive observability and monitoring initiatives using modern monitoring and logging platforms

Collaborate with R&D, AI, Security, Networking, and Product teams

Troubleshoot complex infrastructure, networking, and production issues

Perform root cause analysis and drive incident resolution processes

Improve platform scalability, reliability, security, and operational standards

Support customer onboarding and multi-environment deployments

Lead infrastructure governance and operational best practices

Drive platform standardization, automation, and operational excellence

Evaluate and integrate AI-based tools and automation solutions to improve operational efficiency and developer productivity

Qualifications we seek in you!

Minimum Qualifications

5+ years of experience in DevOps, SRE roles

2+ years of experience leading technical teams

Strong hands-on experience with public cloud platforms (AWS / Azure / GCP / On-Prem)

Deep knowledge of Kubernetes and container orchestration platforms

Strong troubleshooting and debugging capabilities across infrastructure, networking, and application environments

Experience designing and building cloud infrastructure architectures

Experience with Terraform, Helm, and Infrastructure as Code methodologies

Strong experience with CI/CD pipelines and automation platforms

Experience with monitoring, observability, and logging solutions

Experience networking and security understanding

Experience supporting enterprise-scale production environments

Experience working with AI-powered engineering, automation, or operational tools

Excellent problem-solving and analytical skills

Strong communication skills in English

Experience with AI/ML infrastructure platforms

Familiarity with AI-assisted development and operational tools

Experience in enterprise or multi-customer environments

Knowledge of Linux and Windows administration

Experience with GitOps methodologies

Experience with platform engineering and developer enablement

Preferred Qualifications/ Skills

Self-learning

Good customer facing skills.

High level of English (Spoken & Written)

High Service awareness

Must be able to work as part of a small team with minimal day-to-day supervision.

Independent individual with a high sense of ownership

Flexible schedule

Why join Genpact?

Lead AI-first transformation – Build and scale AI solutions that redefine industries

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

• Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
• Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Qualifications

Bachelors - Cloud Computing, Bachelors - Computer Science, Bachelors - Information Technology, Bachelors - Network Engineering, Masters - Computer Science

Certifications

AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS), Google Cloud Certified Associate Cloud Engineer - GoogleGoogle, Google Cloud Certified - Professional Cloud Architect Exam - GoogleGoogle, Microsoft Certified: Azure Fundamentals - MicrosoftMicrosoft, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft

Required Skills

Agile Methodology, Change Management, Client Relations, Cloud Computing, Collaboration Tools, Design Thinking, Executive Presence, Inclusio