Tech Lead

Job Description – Technical Lead

Company: MAKO IT

Experience: 3–6 Years

Location: Chennai – Work from Office

Shift: 2:00 PM – 11:00 PM IST

Employment Type: Full-Time

Career Path: Technical Lead → Senior Technical Lead → Solution Architect

About the Role

We are looking for a highly motivated and hands-on Technical Lead to join our SaaS Integration & Solutions team.

The ideal candidate should have strong technical expertise in API integrations, backend development, and solution design, along with the ability to lead projects and develop a high-performing engineering team.

This position offers a clear growth opportunity toward a Solution Architect role , where the individual will progressively take responsibility for designing scalable integration solutions, making architectural decisions, and driving technical excellence.

A key expectation is to build and develop a team of engineers, including fresh graduates , through structured training, mentorship, technical guidance, and hands-on project exposure.

Key Responsibilities

1. Technical Leadership & Integration Development

• •Design, develop, and maintain integrations between enterprise SaaS applications.
• •Work extensively with REST APIs, webhooks, authentication protocols, and data synchronization.
• •Develop backend services and custom integration solutions using Python and/or Node.js.
• •Lead technical discovery, requirement analysis, estimation, development, testing, and deployment.
• •Troubleshoot complex integration issues and provide sustainable technical solutions.
• •Maintain high coding standards, conduct code reviews, and implement engineering best practices.
• •Develop reusable integration components, connectors, and frameworks.

2. Solution Architecture & Technical Growth

• •Gradually take ownership of end-to-end integration solution architecture.
• •Translate complex business requirements into scalable and maintainable technical designs.
• •Prepare solution architecture documents, API specifications, integration workflows, and technical diagrams.
• •Evaluate alternative integration approaches based on scalability, security, performance, and maintainability.
• •Identify opportunities to standardize and automate integration development.
• •Collaborate with senior leadership on architectural decisions and technical improvements.
• •Develop the technical and business understanding required to progress into a Solution Architect role.

3. Team Building & Fresher Development

• •Build and develop a capable team of integration engineers.
• •Actively participate in technical interviews, fresher hiring, and candidate evaluations.
• •Design structured onboarding and technical training programs for fresh graduates.
• •Mentor junior engineers in Python, APIs, integration concepts, coding standards, and debugging.
• •Create practical assignments, learning milestones, and technical assessments.
• •Gradually transition trained freshers into independent project contributors.
• •Conduct regular technical reviews, knowledge-sharing sessions, and performance feedback discussions.
• •Identify future technical leaders within the team and support their professional growth.
• •Build a team culture focused on ownership, continuous learning, and technical excellence.

4. Project Delivery & Ownership

• •Independently manage multiple integration projects from initiation to successful delivery.
• •Prepare accurate technical estimates, implementation plans, and delivery timelines.
• •Allocate technical tasks based on team capabilities and project priorities.
• •Monitor project execution, identify risks, and resolve technical dependencies.
• •Ensure quality deliverables, appropriate documentation, and timely project closure.
• •Take complete ownership of technical escalations and issue resolution.
• •Establish repeatable delivery practices to improve consistency and productivity.

5. Customer Communication & Solution Consulting

• •Participate in technical discovery sessions and discussions with international customers.
• •Understand customer business processes and recommend suitable integration solutions.
• •Conduct solution walkthroughs, technical demonstrations, and implementation discussions.
• •Communicate technical dependencies, challenges, and project progress proactively.
• •Collaborate with implementation managers, project managers, and customer success teams.
• •Build customer confidence through technical expertise, accountability, and effective communication.

Required Technical Skills

Must-Have

• •5–8 years of software development experience with strong exposure to enterprise SaaS integrations.
• •Strong hands-on experience in Python and/or Node.js.
• •Excellent knowledge of REST APIs, webhooks, JSON, OAuth 2.0, and authentication mechanisms.
• •Experience with third-party system integrations, data mapping, and synchronization.
• •Strong understanding of backend architecture, databases, and integration design patterns.
• •Experience independently designing and delivering technical solutions.
• •Strong debugging, troubleshooting, and analytical skills.
• •Experience guiding junior engineers or mentoring developers.
• •Good English communication skills and confidence in customer-facing technical discussions.
• •Ability to manage multiple parallel technical projects.

Good-to-Have

• •Experience with Workato, MuleSoft, Zapier, Make, or similar iPaaS platforms.
• •Experience with enterprise SaaS applications such as Salesforce, HubSpot, Jira, or ServiceNow.
• •Knowledge of AWS/Azure, Docker, and CI/CD.
• •Experience developing reusable connectors, SDKs, and integration frameworks.
• •Familiarity with AI-assisted software development and workflow automation.
• •Experience designing training programs or mentoring fresh graduates.
• •Exposure to SaaS implementation, professional services, or customer onboarding projects.

Leadership Expectations

• •Strong hands-on technical contributor with a leadership mindset.
• •Willingness and ability to recruit, train, and develop freshers.
• •Ability to build a self-sufficient integration engineering team.
• •Strong ownership of customer commitments and technical delivery.
• •Proactive approach to solving problems and improving processes.
• •Interest in learning system architecture and growing into a Solution Architect position.
• •Ability to balance coding, mentoring, customer communication, and project responsibilities.

Growth Opportunities

This role provides a structured progression toward Solution Architect responsibilities.

Initial Phase – Technical Leadership

• •Own integration development and technical project delivery.
• •Establish development standards and reusable integration practices.
• •Mentor freshers and develop their technical capabilities.

Growth Phase – Team & Solution Ownership

• •Build a capable team that can independently execute integration projects.
• •Lead increasingly complex solution designs.
• •Improve technical estimation, scalability, and integration architecture.

Future Phase – Solution Architect

• •Own end-to-end technical architecture across integration projects.
• •Define reusable solution patterns, technical standards, and frameworks.
• •Guide multiple engineering teams on architecture and technical decisions.
• •Collaborate with business and delivery leadership on complex customer solutions.