Sr. Training Specialist

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

The Senior Training Specialist functions as a company‑wide training leader, responsible for training strategy, standardization, and alignment across multiple departments.

This role provides oversight of training frameworks, mentors Training Specialists I and II, and partners with leadership to ensure training systems support long‑term business, quality, and regulatory needs.

The Senior Training Specialist drives consistency, scalability, and continuous improvement of training programs across the organization.

Collaborates with functional teams to assess ongoing and future training and development needs and the effectiveness of established programs. Researches new training techniques and suggests enhancements to existing training programs to meet the organization's changing needs.

Essential Duties:

Identify areas for improvement within department processes and training. Assess department training needs and identify gaps or improvement opportunities

For New Employe Orientation (NEO), assist with preparing and executing on new employee orientation lab focused training.

Coordinate with training coordinators and subject matter experts to standardize laboratory training

Publish training modules in Master Control

Design, implement, and maintain department training programs and materials

Oversee training matrices, training schedules, job code structures, and training scrums

Coach and mentor hands‑on trainers and support trainer development

Partner with management and SMEs to improve and standardize training

Support onboarding, retraining, and quality‑driven training initiatives

Provides technical training to help employees gain proficiency within assigned tests and to build expertise that preserves business continuity

Perform hands on training as needed.

Manage the various training projects identified for your department and meet necessary deadlines.

Complete training for all levels of trainers at Nelson Labs and guide these roles within their assigned department(s).

Continually develop training skills by attending external or internal training sessions on training and development methods.

Stay current with regulatory, technical, and scientific information required for your department training.

Conduct train-the-trainer and mentoring sessions for hands on trainers.

Assist with quality investigations to identify, design, develop, and implement training to improve quality, address department quality trends and regulatory findings, and CAPA training needs.

Know and follow applicable regulatory requirements, company policies and procedures.

Know, follow, and instruct on section best practices.

Complete required training on time.

Attend work regularly and reliably.

Adhere to all policies and procedures.

Own and manage Section Training Programs across one or more departments.

Create, maintain, and continuously improve training frameworks (task lists, job codes, matrices, breakdown sheets, schedules, scrums, and materials).

Audit section training programs for compliance, effectiveness, and consistency.

Coordinate with lab managers, trainers, and SMEs to standardize training practices.

Lead training updates in response to process changes, audits, QE trends, and CAPAs.

Manage department‑level training projects across multiple sections.

Partner with management on employee progression planning and execution.

Support short‑term assignments, including travel, for company‑wide training initiatives as needed.

Serve as a subject matter resource for training systems and best practices.

Ensure training programs meet internal quality standards and regulatory requirements.

Make recommendations for and participate in process improvement projects

Collects feedback from attendees of training to use for future improvements to content and presentation.

Lead training standardization and alignment across departments and laboratories.

Develop, enhance and maintain enterprise‑level training frameworks, governance, and best practices.

Partner with Directors of Lab Operations and Lab Managers on long‑term workforce and training strategy.

Act as the primary training liaison between PDD, lab leadership, and training teams.

Mentor and coach Training Specialists I and II; lead trainer development initiatives.

Facilitate internal and external certification programs.

Lead training development forums and continuous improvement initiatives.

Define project scope, objectives, timelines, deliverables, and success metrics for large‑scale training programs.

Drive continuous improvement by evaluating project outcomes and integrating lessons learned into training governance.

Influence training strategy to support regulatory readiness, scalability, and operational excellence.

Ensure enterprise training programs remain audit‑ready and future‑focused.

May have supervisory responsibilites

Job Requirements:

Basic understanding of project management tools (e.g. Gantt Charts, Planner, Trello, Agile, SCRUM, RACI, KPIs).

Excellent organizational, time management, and problem solving skills.

Ability to priortize tasks, manage deadlines, and maintain attention to detail in a fast-paced, dynamic environment.

Self-motivated and works independently

Computer skills: knowledge of Microsoft Office, email and internet usage; knowledge of PowerPoint or other learning technologies

Training and Presentation skills

Strong written and verbal communication skills.

Soft skills – ability to work with people, approachability and provide constructive feedback

Mentoring, hands-on training, materials development, and presentation skills

Knowledge of ADDIE or other training development models

Effectively collaborate with SMEs, leaders, and other staff to meet the training and development needs

Team-orientation and cross-functional work aptitude

Change advocate

Ongoing progressive education and certification in training disciplines

Must be disciplined in holding high training standards

Strong understanding of project management tools (e.g. Gantt Charts, Planner, Trello, Agile, SCRUM, RACI, KPIs, Independing planning, tracking, control).

Advanced strong understanding of project management tools (e.g. Gantt Charts, Planner, Trello, Agile, SCRUM, RACI, KPIs, Independing planning, tracking, control,optimization, governance and strategic use).

Strategic thinking

Talent development and strong desire to develop others

Work Environment:

This job operates in a professional office and laboratory environment.

This role routinely uses standard office equipment such as computers, keyboards, computer mouse, telephones, photocopiers, projectors and file cabinets.

Noise level of the training areas may be louder than normal due to lab equipment. Temperatures in various lab spaces visited by trainers may be above 95 degrees and below 32 degrees.

Possibility exists for exposure to biological and chemical hazards, exposure to carcinogenic compounds and other environmental aspects, which may be considered unfavorable. Employees are expected to follow Biosafety and