Staff AI Engineer

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 676,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

About the team

Kai is Airwallex’s AI assistant, designed to help customers to accomplish complex financial work with great speed and control. We are building trusted agentic experiences that can understand intent, retrieve the right business context, reason over product and data, and take appropriate actions.

As the pioneers in our AI department, you will spearhead the development of AI agents. These AI agents will transform the way we provide support and automation solutions for both our internal teams and external customers. You'll have the unique opportunity to shape the architecture and API design of cutting-edge systems in support of our customers, automation, search, and data analysis. Your role is crucial in driving innovation and setting the standard for future developments in this exciting new field.

What you'll do

As the Staff Engineer in our AI Team, you will define the technical and strategic vision for next-generation AI solutions. By harnessing cutting-edge language models, you will drive internal efficiency and transform user experience for our customers. Your work will set the standard for AI engineering excellence, paving the way for the next wave of intelligent products and services.

This role is based in Singapore.

Responsibilities:

Spearhead the creation of AI solutions to enable growth and drive internal efficiency across the business.

Design and implement robust API and system architecture for new AI applications.

Assist in AI application roadmapping and strategy.

Collaborate effectively with a diverse, cross-functional team to leverage existing AI technologies, and research and implement new ones, to meet product goals.

Providing prompt and effective solutions or workarounds in response to application issues or software bugs, maintaining high client satisfaction.

Embrace the challenges of a fast-paced, high-growth environment with a focus on innovation.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

10+ years in backend software development, with a passion for AI and language technologies.

Proven track record of delivering major impact.

Proficiency in Python, Typescript or Javascript.

Experience in design and development of large-scale distributed, high concurrency, high load, high availability systems.

Experience in vector databases.

A relevant degree in Computer Science, Mathematics or related fields.

Preferred qualifications:

Familiarity with MLOps practices and deployment pipelines for AI-driven products.

#singapore

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.