Staff Engineer - Infrastructure

IND Senior Engineer, Infrastructure - GCC034

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Job Title: Storage and Resiliency

Location: Hyderabad India (Hybrid)

Department: Infrastructure as a Service (IaaS)

Reports To: Infrastructure as a Service Team

Yrs. Of Experience: 6-9 yrs

Overview

We are seeking a highly skilled and motivated engineer to serve in our Infrastructure as a Service (IaaS) organization supporting Storage and Resiliency. This role is ideal for a seasoned professional with deep expertise in enterprise storage, backup, replication, disaster recovery, cyber recovery, and recoverability operations across a large scale environment. The ideal candidate will guide junior engineers and drive operational excellence across storage, backup, and resiliency services.

Key Responsibilities

Storage & Backup Administration

Install, configure, and maintain enterprise storage, backup, replication, and recovery platforms across private and public cloud environments

Manage lifecycle activities including provisioning, capacity management, upgrades, technology currency, and decommissioning

Monitor storage and backup platform health, performance, availability, recoverability, and capacity through observability capabilities

Perform troubleshooting and root cause analysis for storage, backup, replication, and recovery incidents

Implement platform security hardening, retention standards, access controls, and compliance requirements

Manage storage provisioning, snapshot policies, backup schedules, replication policies, recovery tests, and service reporting

Resiliency & Cyber Recovery

Lead disaster recovery, recoverability validation, backup restoration, replication testing, and operational readiness activities

Partner with Cybersecurity and application teams to support cyber recovery capabilities and recoverability objectives

Drive improvement plans for backup success, restore performance, data protection coverage, and resiliency gaps

24x7 Operations & Incident Management

Support 24x7 storage and resiliency operations including capacity, backup operations, restore support, and vulnerability remediation

Oversee incident response, root cause analysis, problem management, and service restoration for storage, backup, and recovery services

Mentorship & Collaboration

Mentor junior engineers and foster a culture of continuous learning and technical excellence

Collaborate with cross-functional teams including compute, network, security, application, disaster recovery, and service management teams

Operational Excellence

Ensure high availability, scalability, security, recoverability, and compliance of storage and resiliency environments

Develop metrics for capacity, performance, backup success, restore performance, replication health, and recoverability compliance

Qualifications

Strong enterprise storage and backup operations experience in large scale environments

Experience with NetApp, SAN, NAS, object storage, backup platforms, replication, and disaster recovery technologies

Knowledge of backup policies, retention standards, recovery testing, cyber recovery, and recoverability objectives

Scripting and automation experience with PowerShell, Python, Ansible, Terraform, or vendor automation tools

Storage and backup capacity management, performance troubleshooting, vulnerability remediation, and technology currency experience

Networking fundamentals including TCP/IP, DNS, NFS, SMB, Fibre Channel, iSCSI, and firewall concepts

Logging and monitoring tools such as Splunk, vendor management tools, Prometheus, or equivalent

Experience with virtualization and/or cloud platforms including VMware, Nutanix, AWS, or GCP

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