Stock Assistant

ABOUT THE ROLE

The Stock Assistant will assist the Boutique Manager and the professionals in the boutique in all matters relating to the handling of stock and wrapping service in the boutique.

What impact you can create at Chanel

STOCK HANDLING / MANAGEMENT

Responsible for receiving and transferring stocks and repair items to-from Warehouse in an organized & timely manner

Reporting all defective goods in the Boutique location

Liaise with BM + FAs on defective merchandise

To maintain Fashion/WFJ items in the stock room, ensure they are kept in a safe, clean and organized manner

Picking and handling the required stocks to the FAs effectively

To ensure the efficient and accurate price-tagging of merchandise is done

To participate in the daily & monthly stock takes in the Boutique. Check and verify stock discrepancies.

Maintain accurate record of Boutique inventory

PACKAGING/WRAPPING

Able to wrap all items once the sales is closed by FAs (gift wrapping + general wrapping)

Maintain clean and orderly the wrapping area at all times

Train new comers on packaging, stock and wrapping guidelines

Tracking packaging sales and performing weekly stock replenishment to warehouse

TRANSFER & RESERVATION OF MERCHANDISE

Check and pack merchandise identified for overseas stock transfers

Work with the Supervisor and Fashion Advisors to monitor and clear item reservations efficiently

CASS SYSTEM & ADMIN WORK

Check CASS system to update repair item status together with FAs

Provide administrative support whenever necessary

Answer all telephone calls in the absence of FAs + Cashier

To assist on the sales floor whenever necessary

TEAMWORK

Actively participate in regular meetings to optimize teamwork and problem solving initiatives (morning briefings, monthly meetings)

Train new comers on CASS system and wrapping guidelines

You are energized by…

Demonstrating high professional standards, personal commitment and passion for the brand

Working in a highly collaborative and fast-paced environment

Fostering meaningful client experience and building client networks

Keeping yourself updated with latest trends and innovation in the world of Beauty

Trying new approaches to tackle own work and opportunities to learn new knowledge and skills

What you will bring

At least 2 years of experience in stock management in a retail environment (Luxury Retail background a plus)

Able to work in an organized manner with good prioritization skills

Meticulous and detail oriented

Able to work independently to support the sales team within a fast paced environment

Excellent written and spoken communication skills

Able to work on excel file (basic knowledge)

Disciplined and honest

Able to withstand retail working hours and work on weekends and public holidays

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.