STOCKER

Description

Job Summary/Purpose

The FriendShip Stocker role supports Wicked Awesome Customer Service (WACS) by ensuring shelves, coolers, and product displays are consistently stocked, organized, and ready for guests. Through a strong focus on Clean and Bright Stores (CABS) standards, this role helps create a store environment that’s clean, welcoming, and easy to shop.

Key Responsibilities

• •Stock, rotate, and replenish shelves, coolers, freezers, and product displays so merchandise is available, easy to locate, and presentation ready.
• •Organize backroom and sales floor storage areas to support efficient stocking and product flow.
• •Support Wicked Awesome Customer Service (WACS) by ensuring products are consistently available and the store is easy to shop.
• •Support Clean and Bright Stores (CABS) standards through daily cleaning tasks, including restrooms, floors, and trash removal inside and outside the store.
• •Receive and put away delivered merchandise following FriendShip standards and procedures.
• •Identify out of stocks, damaged product, or display issues and communicate them to Store Management.
• •Adhere to all company policies, safety guidelines, and operational procedures.
• •Maintain regular and reliable attendance.
• •Treat coworkers and guests with respect, use positive language, and support teammates to maintain a productive, professional work environment
• •Collaborate with team members to maintain a positive work environment and ensure smooth daily operations
• •Perform other duties as assigned to support store operations.

Requirements

Skills & Qualifications

Required:

• •Experience following standard work procedures and safety guidelines.
• •Basic math and reading proficiency.
• •Clear communication skills to report product issues, safety concerns, or out of stocks to store leadership.
• •Reliable attendance and punctuality.
• •Required to complete Level 1 ServSafe Certification after hire; company support provided.

Preferred:

Prior experience stocking, organizing, or handling merchandise in a retail, grocery, convenience store, or similar environment.

Physical Demands and Environmental Condition

This position requires the ability to perform a range of physical tasks in a retail and food-service environment.

Frequent

• •Walking and standing for extended periods of time
• •Bending, stooping, climbing, squatting
• •Lifting and carrying merchandise weighing up to 50 pounds
• •Pushing and pulling carts, racks, or equipment
• •Using hands for stocking, cleaning, and handling merchandise
• •Working around store equipment and interacting with vendors and team members
• •Exposure to varying temperatures, including indoor and outdoor weather conditions, coolers, and freezers

Occasional:

Climbing ladders or step stools to stock or organize merchandise

Travel Requirements and Work Schedule

This position is scheduled based on store operating needs and may include:

Working early mornings, evenings, weekends, or holidays as required by the business