Store Manager in Training | Pitt Street Flagship

At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

Due to exciting growth plans and recent internal promotions & moves across the business, we’re looking for a Store Mana ger in Training to join our Flagship Pitt St store! This is your chance to step into one of Sydney’s most iconic retail precincts, help lead a high-performing team, and make a massive impact.

Why this role is a game changer

As a Bailey Nelson Store Manager in Training, you won’t just support the store, you’ll help run it. You’ll play a key role in delivering seamless, joy-filled customer experiences, from clinic to frame styling to final dispense. This is more than a job - it’s an intensive, fully supported leadership launchpad designed to transition you directly into running your own store.

Two ways to win in this role:

Strong Retail Store Manager with zero optics experience? You bring the proven leadership, team coaching, and commercial chops, and our in-depth 6-month training will teach you the clinical and dispensing side from scratch.

Optics background ready for your own management role? You know the clinical world, and we’ll fast-track your retail management, P&L ownership, and flagship leadership skills so you can run your own store in 6–12 months.

You’ll:

Support with store operations (including running the store 2 days a week)

Support the Store Manager & Optometrist to drive performance

Own the customer journey and make every interaction exceptional

What’s in it for you

OTE $90,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)

Fast-track to leadership - Your own store in 6-12 months

Real career growth - New stores opening across AU & NZ in 2026

Hands-on training - Learn optical dispensing + leadership skills

Mentorship that matters - Coaching from Store, Regional & Area leaders

Build your own customer base – With strong local marketing support

2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!

What we’re looking for

• •Retail, Hospitality, or Optical Leadership Experience: Proven experience at a supervisor or management level within a fast-paced retail, hospitality, or customer-centric environment
• You know how to lead from the front, manage shifts, and keep a team motivated

Values-Driven & Grounded: Someone who aligns perfectly with our culture and values - down to earth, tight knit and constantly striving to improve

Commercial Acumen & Sales Drive: Proven experience at a supervisor or store management level, with a track record of smashing sales budgets and driving retail KPIs (Multipairs, ATV, Conversion)

Exceptional Customer Service Skills: A passion for delivering world-class optical experiences, mastering the customer journey, and prioritising the customer above all else

Natural Leadership & Accountability: Experience running daily store operations, managing rosters, and taking full ownership of store performance. You lead by example and love coaching and upskilling team members

An Aspiring Store Manager: A driven retail leader with the ambition and resilience to upskill and step into a BN Store Manager role within 6–12 months

Available to work full time 38 hours, Sunday–Thursday roster

This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast.

Ready to frame your future? Apply now.

Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.