Strategic Account Manager

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

In this Role, you’ll get to:

Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners).

Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country

Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.

Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.

Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.

Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter.

Responds to the needs and requests of hotel partners in a timely and effective manner.

Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager.

What you’ll Need to Succeed:

Bachelor’s degree

Minimum 3 years of experience in business development and/or account management

Strong interpersonal skills & ability to influence both external / internal stakeholders

Experience in internet/e-commerce preferred

Ability to convince senior stakeholders with insight from data and problem-solving skills

Team player with a professional “get it done” attitude and work ethic

Proven success in acquiring, building & maintaining long term customer relationships

Adapts well to change and able to work in a fast-paced environment.

Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.

Strong Proficiency in English and Thai

It’s great if you have:

Experience in Travel industry

Equal Opportunity Employer

Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement .

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers https://careersatagoda.com

Facebook https://www.facebook.com/agodacareers/

LinkedIn https://www.linkedin.com/company/agoda

YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy .

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.