Strategic Account Manager, Eastern Region

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

POSITION OVERVIEW

The Strategic Account Manager (SAM) with [KSA] will focus on proactively selling TrendAI products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.

PRIMARY RESPONSIBILITIES

Act as the account lead for assigned accounts based on the Client Value Proposition

Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives

Provide back up and support to client teams where required

Recognized as the go-to person internally on the own client portfolio

Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics

Pro-actively engage and drive opportunities with respective enterprise customers

Develop and manage a reliable forecast and ensure disciplined use of TrendAI sales forecasting, account plans and customer relationship tools

Maintain sound knowledge of the industry, trends and the competitive posture of TrendAI and other industry leaders regarding software product offerings and support services

SECONDARY RESPONSIBILITIES

Participate in industry conferences, trade shows and seminars, as required

Participate in the planning and execution of programs designed to promote TrendAI’s activities

Document and regularly maintain all relevant information in Salesforce

EXPERIENCE

5+ years’ experience in Account Management in Information Technology / Security solutions companies

Experience of with in Oil & Gas, Government, BFSI, Commercial market sectors

Ability to effectively engage at the C level

Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market

Strong knowledge of Virtualization and cloud-based solutions preferred

Pattern of quantifiable success in large account management and selling strategies

Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred.

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