Strategic Delivery Lead, 3PL

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Job Summary

The Strategic Delivery Lead, 3PL is a senior individual contributor reporting directly to the Sr. Director of Operations Digital Strategy, serving as the dedicated program lead for all 3PL digital transformation initiatives. This role owns delivery coordination, stakeholder management, and progress tracking for 3PL-related workstreams, with a focus on moving low-complexity inbound volume onto automated or AI-assisted paths. The ideal candidate brings operational knowledge of 3PL workflows combined with proven experience delivering automation at scale.

Key Responsibilities

Own the delivery roadmap for all 3PL digital transformation workstreams — managing milestones, risks, and cross-functional coordination

Drive automation of low-complexity inbound volume — coordinating with Digital Strategy Specialists to deploy solutions across 3PL channels

Manage operational stakeholder relationships — securing business partner commitment to workflow changes and adoption

Track and report on progress for 3PL workstreams — delivering accurate status updates

Partner with external vendors to manage build requirements, delivery schedules, and solution acceptance for 3PL related work

Identify and resolve cross-functional blockers between the Digital Strategy team and 3PL operational partners

Apply business process improvement methods to surface automation opportunities and recommend process enhancements within 3PL workflows

Must-Have Requirements

7 or more years of experience in program management, digital strategy, or business process improvement

Demonstrated ability to deliver measurable automation or efficiency outcomes across high-volume operational workflows

Experience managing cross-functional delivery programs without direct authority over stakeholders

Experience tracking and reporting on program KPIs for senior leadership audiences

Bachelor's degree in Business, Operations Management, Information Systems, or a related field

Nice-to-Have Requirements

Direct experience with 3PL or similar healthcare operations workflows

Experience deploying AI or automation solutions in contact center and logistics environments

PMP, Agile, or Six Sigma certification

Familiarity with self-service deflection measurement and automation ROI tracking

Advanced degree or equivalent professional certification

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$96,400 - $160,600

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