Student Contact Center - Administrative Assistant Student Worker (NFWS)

Grand Canyon Education (GCE) is seeking an Administrative Assistant to support the mission of Grand Canyon University through GCE's Student Contact Center.

Purpose within the Organization:

The purpose of this position is to assist the Student Contact Center department with administrative duties.

Note: The purpose of this position is to transition student workers to full-time employees upon graduation. This position is not eligible for Visa sponsorship. Therefore, F-1 students will not be considered for this position. F-1 students may apply to other student worker positions.

Responsibilities Related to Purpose:

• •Assist Student Contact Center leadership with administrative tasks.
• •Assist with recruiting and onboarding process.
• •Assist with creating various work and training schedules.
• •Collect, maintain, and ensure the accuracy of various data.
• •Produce ad hoc reports and data as needed.
• •Maintain paper and electronic filing systems.
• •Answer incoming calls and emails.
• •Other duties as assigned.

Qualifications:

• •Availability Monday – Friday from 8:00am –7:00pm.
• •Able to consistently work 15-20 hours weekly.
• •Must be available to work most of summer and other school breaks.
• •Have intermediate knowledge of MS Excel.
• •Computer experience with MS Outlook and Word.
• •Experience providing excellent customer service in person and over the phone.
• •Strong organizational skills and attention to detail.
• •Strong communication both written and verbal.
• •Ability to maintain professionalism and confidentiality.
• •Willingness to work, learn, and be flexible.
• •Positive attitude.
• •Self-directed/motivated.
• •Dependable and punctual.
• •Team Lead and Mentoring Experience preferred.

Education:

Grand Canyon Education is committed to a student first policy.

Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:

• •Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program.
• •Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
• •Maintain good financial and academic (SAP) standing with the University.

You may be subject to termination if you fall below the minimum requirements.

Pay Rate: Minimum Wage

Expected End Date: June 30, 2027

Manager: Student Contact Center – Assistant Director

Must be able to work 100% on-site