Student Intern – Facilities Operations

POSITION SUMMARY:

The Boston Medical Center is seeking an Engineering/Facilities Intern that currently pursuing a BS in Facilities/ Mechanical

Engineering. Under the supervision of the Facilities Operations Department, the student would be assisting in current Operations &

Construction projects, updating CAD based floor plans, and helping in the building of the Preventative Maintenance Program for the

20+ buildings on the medical campus.

Compensation: 40hrs/week, $17/hr.

Manages, controls, & monitors the installation, corrective and preventive maintenance on the hospital facilities related equipment. Monitors and maintains database’s related to the utilization and consumption of all utilities, responsible for the utility payment and allocation of utility bills. Responsibility for maintaining documentation related to all regulatory agencies included but not limited to the Joint Commission, city codes and state codes. Specifically responsible for NFPA Life Safety Code compliance across all healthcare occupancies as defined by the Joint Commission and NFPA.

Position : Student Intern

Department : Plant Operations

Schedule : Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

1. Principal Duties and Responsibilities

1.1 Provides support and input from both a technology perspective, and an MEP operations perspective for the ongoing

operations of the BAS/DDC for the Medical Center Campus..

1.2 Assist in troubleshoots the BAS with Control Center staff and management.

1.3 Assist management to perform audits of the BAS on a routine basis so as to assure that sequences of operations and

alarms are not overridden or inappropriately modified.

1.4 Assists the development and expansion of the CMMS for all campus facilities.

1.5 Assist to ensure an accurate inventory of all facilities equipment and equipment OEM manuals and drawings.

1.6 Provides technical support for the CMMS and coordinates external support and programming for the expansion and

maintenance of the system.

1.7 Supports, as assigned, the maintenance of the facilities central database of blueprints, operating and maintenance

manuals, CAD files, specifications, and other critical historical building data. This will be under the direction and

supervision of assigned manager/supervisor.

1.8 Provides feedback to management team, to identify the use of technology to improve operations, efficiency, and

customer service throughout the Support Services division.

1.9 Establishes internship goals in collaboration with peers and other manager/supervisor.

2. Management of Quality of Operations & Maintenance

2.1 Periodically audits the operation of the BAS/DDC so to assure proper operation and maximum energy efficiency of

associated mechanical equipment.

2.2 Periodically audits the effectiveness of the CMMS in regards to both the utilization and the reduction of equipment

failures and unscheduled down time.

2.3 Responsible for measurement of quality of the supported systems and the reporting of same.

2.4 Provides training and support to the Support Services division on the CMMS, BAS, and other systems.

3. Management

3.1 Works with Manger who will: manages contracted service personnel, programmers, consultants, or contractors

required for the maintenance, repair, or expansion of the BAS/DDC, CMMS, or other Support Services technology

solutions.

3.2 Familiarizes the use of technology throughout the Support Services division for improved productivity, streamlined

workflow processes, and superior customer service.

3.3 Develops and implements processes so as to insure the accurate gathering and input of data into the CMMS, facilities

document management, and space management databases.

3.4 Monitors productivity and performance to identify and evaluate program/ department strengths and training

opportunities in relation to the effective use of the BAS/DDC and CMMS programs.

4. Budget Management

4.1 Assists with the preparation of budgets pertaining to the implementation, maintenance, and expansion of technology solutions within the Support Services division.

4.2 Assists the Facilities Operations Manager to develop plans and budgets for replacement of maintenance equipment and shop tools,

4.3 Assists the Facilities Operations Manager to develop return on investment support for new technology initiatives and software programs.

5. Core Values

5.1 Constantly strives to provide timely and consistent high quality patient focused care.

5.2 Consistently demonstrates respect for patients, visitors, members of the community, tenants, employees, students and staff and requires the same of members of the department.

5.3 Collaborates with other staff members with the common goal of exceeding the expectations of our patients and other customers by providing the highest quality of customer service and hospitality.

5.4 Seeks new ideas, expands knowledge base, is innovative and aware of changes in the healthcare industry with the goal of constantly improving customer service and the environment it is provided in.

5.5 Manages the constant changes in the work place and provide more efficient service delivery through employee cross-training and the consolidation of functions.

5.6 Demonstrates and fosters the values of loyalty, honesty, and integrity within the Department.

6. Safety

• 6.1 Ensures that all job duties are performed in accordance with all accepted and standard safety procedures to ensure that a safe and comfortable environment is maintained for patients, visitors, tenants, employees, vendors, staff and students.
• 6.2 Up to date with all current regulations regarding working in an active hospital environment.

6.3 Responsible for ensuring all standard Hospital safety regulations as well as those of all regulatory authorities having jurisdiction are followed.

6.4 Ensures safe and clean working environments in order to eliminate accidents and abide by Boston Medical Center and departmental policy and procedures.

7. Behavioral (Universal) Performance Standards

7.1 Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.

7.2 Utilizes hospital’s behavioral standards as the basis for decision making and to support the department’s and the hospital’s goals.

7.3 Follows established hospital infection control and safety procedures.

8. Develops competencies as related to position.

9. Performs all other duties as needed .

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

High school diploma/ GED required; Bachelor’s degree in Engineering or related discipline preferred.

EXPERIENCE:

• •High school diploma/GED
• •Currently pursuing a BS in Facilities/ Mechanical Engineering. Proof of enrollment and letter of recommendation will be required forselected candidate.

KNOWLEDGE, SKILLS & ABILITIES (KSAs):

• •Comprehensive knowledge of buildings and equipment required.
• •Ability to foresee problems, implement solutions, and complete ordinary repairs in a timely manner required.
• •Ability to understand and analyze complex technical documents, blueprints, contracts, specifications, energy reports and charts of accounts.
• •Full understanding of purchasing and negotiating functions, and ability to create and analyze complex documents.
• •A high level of analytical ability is needed due to the complexity of problems encountered.
• •Effective Business English skills with the ability to communicate professionally with a wide variety of people at different levels of the organization.
• •Proficient with standard Microsoft programs (i.e. MS Word, Excel, PowerPoint, Outlook) and web browsers.
• •Ability to follow and give oral and written i