Student Volunteer (Unpaid Position)

Summary

The U.S. Department of Labor (DOL), Office of Inspector General (OIG) serves as an independent and objective unit within DOL. OIG is responsible for auditing, investigating DOL programs and operations to promote economy, efficiency and effectiveness in the administration of the programs; and to prevent and detect fraud and abuse in the programs and operations.

Duties

Make an impact while you learn, as a student volunteer. The Spring 2027 program offers students an opportunity to volunteer to support a program-based project that supports real federal missions, gains hands-on experience and valuable career-ready skills. This position is unpaid. The Student Volunteer program, authorized by 5 CFR Part 308, enables Federal agencies to engage students in uncompensated work assignments that provide educational experience, career exploration and skill development. Provide the student with practical exposure to federal human resources operations, employee benefits administration, worklife programs, customer service, and government workplace policies while developing research, communication, analytical, and administrative skills. Supervision: The student will perform assigned duties under the guidance and supervision of HR professionals. Assignments will be tailored to the student's developmental goals and provide opportunities for learning and skill-building. 1. Program Support and Administration: Assist with the administration and coordination of employee worklife and benefits programs and services. 2. Employee Communications and Customer Service: Assist in preparing employee communications, informational materials, presentations, frequently asked questions (FAQs), and reference guides. Respond to routine employee inquiries by providing general program information and referring complex questions to HR specialists. 3. Data Management and Program Evaluation: Assist with maintaining program records, updating spreadsheets and tracking systems, compiling data, and preparing reports to support program monitoring, analysis, and continuous improvement. 4. Special Projects and Process Improvement: Support special projects and initiatives within the Worklife and Benefits Branch, including developing standard operating procedures, updating SharePoint resources, preparing materials for employee benefits fairs and outreach events, and identifying opportunities to improve administrative processes.

Qualifications

All eligibility requirements must be met at the time of application. To be a Student Volunteer, you must meet the below eligibility requirements: 1. Be at least 16 years old; and 2. Be enrolled in or accepted to an accredited academic institution on an at least part-time basis. *A transcript showing proof of current enrollment is required to be submitted with your application package. Prior to onboarding, proof of enrollment for the semester of your volunteer service is required to verify your eligibility status as a student. The ideal candidate has excellent interpersonal skills and the ability to communicate effectively both orally and in writing. Experience with office automation systems (i.e., Microsoft Word, Excel, PowerPoint) is desired. No Recruitment Incentives will be offered. This position is outside the bargaining unit. This position is not telework eligible. Candidate required to obtain the necessary security/investigation level

Education

To qualify, you must be enrolled not less than half-time in an accredited trade school, technical or vocational institute, junior college, college, university, or other accredited educational institution. You also must be in good academic standing as defined by your institution. Attach a copy of your transcripts to your application package for verification. If you do not submit sufficient academic documentation necessary to demonstrate that you meet the eligibility described in this announcement, your application will be deemed incomplete, and you will be ineligible for further consideration for this vacancy. An academic year of undergraduate education is defined as 30 semester hours, 45 quarter hours, or the equivalent in an accredited college or university and vocational or technical institution. See the Required Documents section of this announcement. If you do not submit a transcript (unofficial or official) indicating your possession of the required education, you will not be considered for this position. Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum coursework requirements for this position. Click Evaluation of Foreign Education for more information. If the student is not currently enrolled or is between academic programs, the student may have a brief interim period of not more than five months during which the student must demonstrate a bona fide intention of continuing to pursue a course of study immediately after the interim period has ended. This documentation may be provided through an official letter from the academic institution confirming the student's status as a continuing student, or similar documentation.