Subject Matter Expert, Construction

Position Overview

In partnership with Autodesk R&D, Subject Matter Experts (SMEs) bring deep construction domain expertise and hands-on product knowledge to support product development, accelerate customer adoption, and validate new capabilities including AI-driven innovations. This role ensures that the voice of the customer is consistently reflected in the product roadmap. The team complements Product Management by serving as outward-facing advocates who help shape, communicate, and validate product direction across the construction ecosystem.

Responsibilities

Product Engagement

• •Advise Product Management, Engineering, and Design teams on new initiatives to ensure alignment with customer workflows, industry standards, and real-world jobsite needs
• •Contribute to business planning and strategic initiatives
• •Provide structured feedback during alpha and beta testing cycles
• •Participate in early testing and validation of new features and products
• •Influence roadmap development through field insights, competitive analysis, and industry trends
• •Test and validate AI use cases, ensuring accuracy, relevance, bias mitigation, safety, and industry applicability

Customer Engagement & Feedback

• •Act as a product ambassador at industry events, partner engagements, and internal training sessions
• •Support Sales through product roadmap presentations during customer briefings
• •Assist in the facilitation of Product Advisory Groups, including agenda development, follow-up actions, and synthesis of insights
• •Capture customer feedback, pain points, and emerging trends, and communicate insights to Product Management in a structured and actionable format

Marketing & Content Collaboration

• •Partner with Marketing to support product webinars and thought leadership initiatives
• •Contribute to social media and community engagement efforts (LinkedIn, Big Room, blog posts, Idea Station)
• •Review and validate industry-facing content to ensure technical accuracy and credibility

Minimum Qualifications

• •Minimum 10 years of construction industry experience with a strong focus on project management and operations, with experience translating real-world delivery and operational challenges into product and process improvements
• •Experience supporting both self-perform and contracted work
• •International experience in EMEA and APAC is a plus
• •Strong presentation and communication skills
• •Results-driven with a proven track record of successful project outcomes
• •Highly analytical, detail-oriented, and able to manage multiple priorities effectively
• •Demonstrated ability to collaborate effectively with strong interpersonal and soft skills
• •Willingness to travel monthly

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