Substance Use Disorder-Program Manager

Description

SUMMARY OF RESPONSIBILITIES:

The Substance Use Disorder Program Manager is responsible for overseeing Supreme Living’s Outpatient Substance Use Disorder Services programs including Intensive Outpatient programming, Outpatient Counseling, Education Groups, Individual Counseling, Court Ordered Treatment, and Assessment Services.

SPECIFIC RESPONSIBSILITIES:

OVERALL MANAGEMENT:

· In cooperation with the Director of Outpatient Services oversees program development, coordination and marketing for all existing substance use disorder programs and services as indicated in the Contract for Services and applicable state WAC’s for the designated programs and services.

· Manages, directs, coordinates, and supervises the delivery of substance use disorder services to consumers.

· Ensures compliance with program standards, program policies and procedures, and licensing requirements.

· Initiates program policy changes in coordination with the Director of Outpatient Services as indicated

· Oversees all necessary documentation, including the maintenance of medical records, and participates in State Compliance Reviews and Audits.

· Oversee all program admissions and discharges.

· Works in coordination with the Director of Outpatient Services as the program liaison with community agencies.

· Seeks new sources of grant and contract funding and prepares (coordinates) grants as needed.

· Other duties as assigned by the Director of Outpatient Services to further develop programs and services within the company.

HUMAN RESOURCES OVERSIGHT:

· In cooperation with the Director of Outpatient Services participates in functions including hiring, supervision of professionals, evaluation, and termination of program employees as needed.

· Provides direct supervision for all substance use disorder program employees.

· Provides direct supervision of all contract substance use disorder program employees.

· Conducts performance evaluations, performance improvement plan development, staff appreciation, execution of disciplinary actions, and general support and guidance for all substance use disorder program employees.

· Maintains availability to staff when needed by phone or in person, during and after business hours.

FINANCIAL MANAGEMENT:

· In cooperation with the Director of Outpatient Services, prepares, monitors, and updates the community services budget annually.

· In cooperation with the Director of Outpatient Services, assists in program billing functions.

· In cooperation with the Director of Outpatient Services, maintains financial records as indicated.

DIRECT CLIENT CARE:

· Conducts both individual and group counseling with substance use disorder clients as needed.

· Conducts assessment and intake activities with substance use disorder clients as needed.

· Completes all charting activities associated with direct and indirect client care activities.

· Schedules client appointments for services as needed.

TRANSPORTATION:

· Uses personal vehicle to travel to agency sites and non-agency locations.

· May drive residents to appointments and outings using agency vehicles.

Requirements

QUALIFICATIONS, EXPERIENCE, EDUCATION AND LICENSURE:

· Licensure as a Substance Use Disorder Professional in good standing.

· Must have supervisor credentials

· Three years of management experience in a human service environment.

· Valid Washington State Driver’s License required or the equivalent if residence in Washington is new.

· Experience using word processing and spreadsheet software. Microsoft Word and Excel preferred.

LANGUAGE SKILLS:

· Ability to read, research, analyze, and interpret common scientific and technical journals, financial reports, clinical information, nursing laws and union contracts.

· Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

· Ability to effectively present information to top management, public groups and/or boards of directors.

· Proficient in English.

PHYSICAL DEMANDS:

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is occasionally required to stand; walk; sit; squat; push wheelchairs and strollers; use hands to finger, handle, or feel objects; use household items such as vacuum cleaner, carpet cleaner, broom; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· The employee is required to operate a motor vehicle.

WORK ENVIRONMENT:

· The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

· Most of the employees’ job duties are performed indoors in an office environment. In some circumstances, the employee may be required to perform some job duties outside, in medical settings, and in the presence of non-employees, such as patients, families and state officials. There is a possibility of exposure to disease and contagions that could cause a cold, flu, COVID-19, and other illnesses. The noise level in the work environment is usually moderate.

SUPREME LIVING’S EXPECTATION OF EMPLOYEE:

· Adheres to Supreme Living Policies and Procedures.

· Acts as a role model within and outside the organization while on duty.

· Maintains the confidentiality of individual and family information and sensitive organizational information except as required by the obligations of the position or law.

· Perform duties as workload necessitates.

· Maintains a positive and respectful attitude.

· Performs care in conformance with the established standards and policies of Supreme Living.

· Demonstrates knowledge of standards of care.

· Supports philosophy, objectives, and goals of the Supreme Living.

· Respects the dignity and confidentiality of clients, their families, and coworkers.

· Demonstrates cultural sensitivity in dealing with clients and their families.