Substitute Circulation Clerk (02/2026)

Description

Position Details:

Tolono Public Library District is seeking an individual to fill in as needed as a Substitute Clerk. As a Substitute Clerk, you are the first point of contact for our patrons. In this role, you will perform a variety of circulation and clerical procedures, assist patrons in the use of library services and technology, and perform other duties as assigned.

Schedule -

Substitute Shifts: Tolono Public Library District needs Substitute Clerks to fill in gaps as needed.

Reports to:

• •Library Director
• •Lead Clerk

Job Preferences:

• •Customer service experience preferred
• •Flexible schedule and willing to work hours upon request.

Essential Functions and Responsibilities:

Creates a welcoming environment by providing courteous and professional customer service to patrons in person and over the phone.

• •Registers new library patrons, checks in and out library materials, answers the telephone, empties the book return, and assists patrons in the use of the library services.
• •Maintains the confidentiality of patron records.
• •Promotes upcoming library programs, events, and current electronic resources.
• •Collaborates alongside Lead Clerk for Library events, programs, etc.
• •Provides reference, interlibrary loan, readers’ advisory, and referral services.
• •Stays up-to-date with library technology, policies, procedures, and staff notes.
• •Performs all opening and closing procedures
• •Locates and processes materials from daily picklist to fill hold requests.
• •Ensures an accurate library by shelf reading and shelving of library materials.
• •Willing contribute to work-related discussions.
• •Performs other duties as assigned or required.

Skills:

• •High School Diploma or equivalent.
• •Familiarity with computers, email, Internet, etc.
• •Ability to troubleshoot basic technology issues.
• •Excellent oral and written communication skills.
• •Ability to work with library patrons and staff in a consistently friendly and efficient manner.
• •Ability to work effectively as part of a team as well as independently.
• •Exceptional organizational, interpersonal, and decision-making skills.
• •Competency in using computers, office applications, and library-related software.
• •Strength to push fully loaded carts of library materials and to lift library materials weighing up to 40 pounds (reasonable accommodations may apply)