Supervisor

Description

Position Overview

The Restaurant Supervisor is a key leader on the floor, responsible for ensuring smooth daily operations, delivering exceptional guest experiences, and supporting the development of our team (Firestarters). This role is a stepping stone into salaried management , designed for high-performing individuals ready to grow their leadership career.

You will lead by example, own the guest experience, and help drive operational excellence in both front-of-house and back-of-house environments.

What You’ll Do

• •Oversee daily restaurant operations to ensure an outstanding guest experience
• •Lead, coach, and motivate team members to perform at a high level
• •Own and resolve guest concerns quickly and professionally
• •Execute opening and closing procedures, ensuring readiness and security
• •Maintain cleanliness, food safety, and health standards at all times
• •Support labor, shift execution, and overall restaurant flow
• •Partner with management to drive performance and team development

What We’re Looking For

• •Natural leader who thrives in a fast-paced environment
• •Strong communication and problem-solving skills
• •High emotional intelligence (self-awareness, empathy, team leadership)
• •Passion for hospitality and developing others
• •Ability to stay calm and effective under pressure
• •Service-driven mindset with a hands-on leadership style

Requirements

• •Must be 21 years of age or older
• •Minimum of 3 months restaurant experience (Smokey Bones preferred)
• •Ability to pass a background check
• •Reliable transportation
• •Flexible schedule (nights, weekends, holidays)
• •Ability to maintain confidentiality and professionalism