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Saint Luke's

Supervisor Patient Access

Saint Luke's East Hospital | 100 NE Saint Lukes Blvd | Lees Summit | MO

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hirly's read of this role

Seniority
Mid level
Country
US
Work mode
On-site / unstated
First seen by hirly
15 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

Job Description​

Saint Luke’s East Hospital in Lee’s Summit, MO is seeking a Supervisor for Patient Access to join our team. This position is responsible for ongoing daily operations of the Patient Access department. The Supervisor ensures that quality standards are continually achieved by the department by training, coaching, evaluating, hiring and motivating all staff, ensuring that adequate staffing is always available to operate the department, assists in establishing and monitoring quality assurance programs.

Shift Details: Friday- Monday

Responsibilities:

Establishes and reviews standards and work procedures for all Patient Access staff in accordance with established policies and practices of the facility

Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representatives

Interviews, selects, hires, evaluates, Patient Access Representatives

Orients, trains, develops, and supervises all day shift housekeeping staff

Schedules major project work, assuring that adequate staff and supplies are available

Conducts staff quality audits , coaching

Assists Department Manager with budgets

Reports monthly goals and accomplishments

3 years' experience with hospital or physician revenue cycle experience with patient registration, scheduling, insurance verification, claims, follow up, denials, payment variance, payment posting, or customer service and experience in team leadership roles may be substituted in lieu of associate degree . Your priority will be customer service and engagement in the way you interact with patients, visitors, and associates daily to ensure Saint Luke’s is “The Best Place to Get Care, The Best Place to Give Care.”

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

Medical health plans

Tuition reimbursement

Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans

Retirement contributions

Employee Assistance Program

Job Requirements

Applicable Experience:

3-5 years

Associate Degree

Job Details

Full Time

Day (United States of America)

Original posting on Saint Luke's's site ↗

Listed on hirly, a job board. hirly is not the employer: Saint Luke's is hiring for this role.

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