Supervisory Airway Transportation Systems Specialist (SSC MANAGER)

Summary

Serves as a front-line Supervisory Airway Transportation Systems Specialist for a System Support Center (SSC). Serves as the SSC Manager.

Duties

Responsible for overall administrative and technical direction of the assigned workforce consisting of Airway Transportation System Specialists and support staff involved in providing National Air Space (NAS) services and enroute/terminal air traffic control to commercial airlines and general aviation aircraft for a defined area. Reports directly to a District Manager (DM) or District Facilities Manager (DFM). Directs the work of subordinate employees for at least one organizational unit/project/program within a major subdivision. May be responsible for supervising employees in more than one SSC/duty location. Duties typically include planning/communicating the organization's vision and objectives, setting priorities, assigning tasks and responsibilities, monitoring and evaluating performance, coaching and developing employee capabilities, approving leave, and taking, recommending, or approving corrective/disciplinary actions as appropriate. Exercises authority for supervisory responsibilities over staff, including staff scheduling and approval of leave. Assures equity of performance standards and rating techniques developed for subordinates. In addition to evaluating work performance, incumbent justifies recommendations for awards/bonuses for positions in the unit for higher level approval. Identifies developmental training needs of employees and self, and requests for and/or arranges needed developmental and operational training. Communicates unconventional training requests with higher level management to determine accessibility, available funding, or best use of resources. Gives advice, counsel, or instruction to employees on technical, operational, or administrative matters. Hears and resolves complaints from employees at the informal stage, referring group grievances and more serious, unresolved complaints to the higher level manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Applies advanced knowledge of technical aspects of the work directed, and advanced knowledge of budget, human resources, and other administrative policies and procedures, and an advanced understanding of the objectives of the organization. Responsible for applying program resources to meet defined requirements. Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher level managers to discuss the status of projects/programs and to plan for the future. May have frequent contact with customers, other government entities, and other external parities to interpret policies/procedures for other project/program purposes. Has authority to make commitments for subordinate organizational units, within guidelines. Defines, acquires, and allocates budget, staff and other resources necessary to accomplish the goals and/or objectives of the SSC. Participates in planning and executing organizational goals utilizing strategic planning and sound management principles in order to accomplish mission objectives. Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all by unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies and procedures for resolution. Individual and organizational performance is typically reviewed periodically by higher level management, usually through status reports and organizational performance measures. Consults with higher level management to ensure the alignment of projects/programs with the tactical objectives of the major subdivision.

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the next lower grade (FV-I or FG/GS-13). Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position and that is typically in or directly related to work of the position to be filled. Specialized Experience includes: Applied knowledge of and experience in technology system interrelationships, and management of civilian or military automated aviation, navigation, and electronic systems. Incomplete Applications: Please follow all instructions carefully. Errors or omissions may affect your rating. Your application/resume must have your official title, grade and series in your work history. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Applicants may be asked to verify information on your application for employment with the FAA. Failure to submit all required documents by the closing date of the announcement will result in loss of consideration. Current FAA employee: You MUST submit a copy of your most recent (non-award) SF-50 including Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. Failure to provide the required documentation by the closing date of this announcement will result in non-consideration for this position.

Education

There is no positive education requirement.