Supervisory Compliance Officer

Summary

This position is located in the Office of Compliance (EXC), Division of Regulatory Enforcement (CRE), which ensures consumer products comply with mandatory safety standards. The Division conducts compliance and enforcement activities to prevent unsafe products from entering or remaining in U.S. commerce. Staff collaborate with manufacturers, importers, consumer advocates, and government agencies and provide guidance on federal product safety requirements.

Duties

As a supervisor in CRE, you will be responsible for managing and leading a team of employees who examine and assess product compliance with various standards and take enforcement action when products do not meet those standards. Your responsibilities include: Establishing priorities and assigning work to your team members; Supervising employees in completing high quality work in a timely manner that is consistent with established processes; Ensuring strategies are well-developed and implemented effectively, and significant matters requiring management review are elevated; Developing procedures and policies to promote efficiency; Supervising negotiations with companies and the development of corrective action plans, directly participating in more difficult cases; Developing and overseeing regulatory compliance programs to assess product and industry compliance with existing or new/modified requirements; Working collaboratively with staff in other CPSC offices to promote the agency's mission; Developing and implementing strategies to address industry-wide product safety problems; Supervising dissemination of technical and legal guidance; Collaborating with other management officials to allocate resources needed to support the Division's activities.

Qualifications

All applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the candidate with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Qualifying specialized experience must demonstrate the following: 1) designing, developing, analyzing, managing and/or implementing a regulatory or international trade compliance program; 2) advising and updating management officials on the status of regulatory or international trade compliance issues; and 3) leading complex cases or projects. Evidence of the above specialized experience must be supported by detailed documentation of duties performed in positions held. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. We will not make assumptions regarding your experience or based on job titles alone. If your resume does not support your questionnaire answers, we will not allow credit for your response(s). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Applicants must meet the qualifications for this position by the closing date of this announcement.

Education

This position does not have a mandatory education requirement. There is no substitution for specialized experience at this grade level.