Supervisory Health System Specialist - Field Operations Manager

Summary

The Field Operations Manager is located in the Office of Rehabilitation and Prosthetics Service (RPS). The mission of PSAS is to provide specialized quality patient care by furnishing properly prescribed and clinically appropriate, state-of-the-art prosthetic devices, sensory aids, and equipment in the most economical and timely manner in accordance with authorizing laws, regulations and policies.

Duties

The duties of the Field Operations Manager include, but are not limited to: Has programmatic responsibilities for leading, planning, developing, and implementing national policy for the delivery of PSAS items and related services in direct support of Prosthetic Services. Provides through knowledge of and leadership in multiple facets of PSAS programs as they relate to resources and procurement related activities. Provides guidance, consultation, and support on behalf of VHA national program senior leaders to VISN Prosthetic Representatives, facility staff and appropriate stakeholders for prosthetic programs. Provides leadership, representation, training, interface, planning and coordination in support of Integrated Project Teams (IPTs) to develop requirements and contracts for prosthetic items. Leads the operations division of PSAS. Applies his/her expertise and knowledge of durable medical equipment, contracting, procurement, logistics, prosthetic/orthotics and health care programs to staff and subject matter experts. Leads PSAS in the development and deployment of policy, programs, and practice for the acquisition of goods and serves as it relates to prosthetic items, working with contracting officers, program managers and Office of Procurement and Logistics. Provides consultative services to VISN Prosthetic Representatives on interpretation of acquisition regulations. Participates in national acquisition training forums and manages projects related to the procurement of prosthetic devices. Oversees the ongoing operational quality of PSAS sites through site visits, accreditation reviews, and other evaluations at VA facilities and follow-up reports on implementation of approved recommendations. Initiates actions to address weaknesses and ensures that all appropriate steps are taken to attain and maintain accreditation of laboratories, personnel, and training programs. Work Schedule: Monday - Friday, 8:00AM-4:30PM Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: Supervisory Health System Specialist - Field Operations Manager/PD022550 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/02/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-14) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Supervisory Health System Specialist - Field Operations Manager. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. At this level, applicants would have obtained this experience working within a health care setting: (1) Leading multidisciplinary staff and subject matter experts in developing and executing acquisition, logistics, and healthcare operations strategies; (2) Developing funding projections and analyzing budget, obligation, and expenditure data to support resource planning; and (3) Providing guidance to Prosthetic Representatives and facility staff on procurement policy and policy changes and managing program projects spanning policy implementation, contracting, and acquisition strategy. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Conflict Management Influencing/Negotiating Manages Resources Partnering Planning and Evaluating Technical Competence Partnering Project Management Quality Management Financial Management Acquisition Strategy Leadership Oral Communication Supervisory Situational Judgment Test. Applicants will be required to complete a Supervisory Situational Judgment Test (SSJT) as part of the assessment process for this position. The SSJT evaluates judgment and decision-making skills that align with relevant competencies, organizational values, and best practices. Assessment results may be used as part of the evaluation, ranking and referral process. This is not a timed test, however, the assessment is expected to take approximately 45 minutes or less to complete. The assessment for this application does not include a cut score for a minimum level of required proficiency in these critical general competencies. However, you must answer each item in the assessment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that