Supervisory IT Specialist (Business Administrative Support Systems Division Chief)

Summary

This position is in the Department of the Chief Information Technology Officer's Development and Operation Service, Product Development Office, Business Administrative Support System Division. The Product Development Office (PDO) develops, modernizes, manages, oversees, delivers, and supports the judiciary's administrative and mission business systems. PDO prepares systems for judicial operations by ensuring they meet business and end-user needs through rigorous testing, security, and training.

Duties

The Supervisory Information Technology Specialist serves as Business Administrative Support System Division (BASSD) Chief. The BASSD Chief has a critical role leading information technology development, modernization, and on-going support of administrative systems in the judiciary. The incumbent will report to the Product Development Office Chief. The incumbent of this position provides strategic and operational leadership to the division's development, delivery, and product management branches. The incumbent is responsible for applying common disciplines across all Administrative Systems, leveraging AO and Judiciary-wide standards, and best industry practices. The incumbent will work closely with other groups within the Department of the Chief Information Officer and their Business Offices to ensure initiatives are prioritized and executed in accordance with the Judiciary's IT Strategic plan. Duties Include: Overseeing the end-to-end design, development, deployment, and operation of IT administrative systems, including the direct management of project timelines, budgets, and resources allocations. Monitoring project milestones, tracking initiative progress, and verifying that deliverables meet established timelines and quality standards. Aligning cross-functional teams to ensure the effective execution of project and operational release plans. Identifying and mitigating execution roadblocks, while providing the necessary leadership guidance, support, and resources to the teams driving those initiatives. Anticipating potential risks throughout the product lifecycle and ensuring comprehensive, actionable contingency plans are developed and ready for deployment. Establishing and tracking key performance indicators (KPIs) while analyzing systems data to identify and implement target process enhancements and optimizations. Developing the division's operating model and establishing structured workflows that facilitate seamless interaction and collaboration between all internal branches. Collaborating with senior leadership to translate overarching strategic visions into actionable divisional plans that align systems and services with business goals. Formulating and executing strategic divisional objectives, while conducting regular evaluation to assess plan effectiveness and adjusting when necessary. Facilitating communication and coordination between diverse stakeholders groups to guarantee the seamless integration and execution of administrative systems. Delivering engaging, informative presentations to diverse audiences across a variety of settings, while systematically monitoring initiatives to provide transparent updates to key stakeholders.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience in ALL of the following: Implementation and operation of systems, ensuring strategic plans are executed, and monitoring progress and changes to achieve results. Leading the design, development, deployment, and operations of new and existing systems, including managing project timelines, budgets, and resources allocations. Developing and implementing comprehensive strategic execution plans, conducting regular reviews and evaluations, and making adjustments. Facilitating communications and coordination with teams and stakeholders to ensure seamless system integration and execution.

Education

This position does not require education to qualify.