SUPERVISORY IT SPECIALIST (CUSTSPT)

Summary

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command. It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA- FE/Endpoint Services/ Customer Support Division.

Duties

• •Manages staff to ensure situational awareness of the multi-domain integration network and directs planning, design, and delivery of advanced information systems to support global customers and align network architecture with mission requirements.
• •Oversees tasks to assure that obligations and costs are in compliance with applicable laws and funds, property, and other assets are safeguarded against waste, loss unauthorized use or misappropriation.
• •Prepares and presents cogent and cohesive analyses and briefings advising DoD and DISA management leadership on new technological developments, techniques, and enhancements that result in increased time and cost efficiencies.
• •Integrates a variety of systems development activities and new technologies.
• •Develops, interprets, plans and applies policy, process, procedure and strategy in the delivery of multi-discipline IT services required to achieve data and system integration and interoperability for assigned systems and applications.
• •Oversees the management of Incident Response support to Network Operations team.

Qualifications

In order to qualify for this position, you must meet the requirements described below. Basic Requirements: Attention to Detail - experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards. Customer Service - developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs. Oral Communication - briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience. Problem Solving - identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions. Qualifying Experience: To qualify at the GG-14, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Leading the development, implementation, and compliance of enterprise-level IT policies, standards, and architectures; OR overseeing computing and communications products to maintain situational awareness of a multi-domain integration architecture; OR directing the coordination of enterprise network trouble calls, operational messages, and information assurance directives to deliver responsive customer services. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experience at the GG-14 grade level.