Supervisory IT Specialist (OS)

Summary

Deliver secure and high availability infrastructure solutions supporting VA's mission. Serve as an operational service provider of foundational compute, storage, physical database, and client management components. Implement and sustain technical, management, and operational security controls and supporting processes to protect mission critical networks, systems, and applications throughout the VA enterprise. Apply today!

Duties

Provides leadership and management expertise in the design of customer solutions comprised of a wide range of computer system hardware and software products. Establishes and maintains a close working relationship with management officials in various services and staff offices to keep abreast of the information system's needs. Advises Service Chiefs and other high-level managers on organizational goals, objectives, and management strategies. Manages the execution of all tasks for the acquisition of hardware and/or software necessary to support new initiatives or to provide changes in existing systems/applications. Gives advice, counsel and instruction to employees on both work and administrative matters. Directs the implementation of quality improvement initiatives and establishes quality controls to improve the effectiveness of services provided to all nationwide customers. Finds and implements ways to eliminate or reduce significant bottlenecks to production and improve business practices. Evaluates and acquires productivity improvement tools for application development use and remote customer. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles: Cybersecurity Code 451 - System Administrator: Responsible for setting up and maintaining a system or specific components of a system (e.g. for example, installing, configuring, and updating hardware and software; establishing and managing user accounts; overseeing or conducting backup and recovery tasks; implementing operational and technical security controls; and adhering to organizational security policies and procedures). For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways Work Schedule: Monday - Friday; 8:00am to 4:30pm Compressed/Flexible: Available at Supervisor discretion. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory IT Specialist (OS)/PD15021A Physical Requirements: The work is primarily sedentary, but may involve some walking, standing, bending, and carrying of light items such as books, papers, or laptop computers. Work may require occasional travel and the ability to safely move and install IT equipment. Working Conditions: The work is typically performed in the office or computer environment. Travel is occasional. The incumbent may be required to work irregular tours of duty including some weekend work.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/12/2026. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Do you have at least one year of specialized experience equivalent to at least the GS-13 grade level? Specialized experience is defined as: Experience leading and managing enterprise-scale IBM mainframe environments, including z/OS, that support mission-critical applications and services; supervising technical teams responsible for mainframe operations, systems programming, and infrastructure support, and planning and executing major infrastructure initiatives such as systems integration, technology refreshes, platform enhancements, modernization, automation, and cloud integration; managing mainframe resources and providing technical guidance to senior leaders and stakeholders; and directing initiatives that improve operational effectiveness, system availability, security, and customer service. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.