Supervisory Library Technician (Out-Processing Supervisor)

Summary

The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity. We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.

Duties

This position serves as the Out-Processing Section Supervisor, which is located in the Out-processing Section, Receipt Analysis and Control Division. The incumbent provides administrative and technical supervision of the section, provides information, advice and recommendations to management on trends, problems and areas of improvement The position reports to the Head, Out-Processing Section and is also responsible for ensuring proper handling and security of ail Library and Copyright Office materials. As the Supervisory Library Technician (Out-Processing Supervisor), you will: Plan work schedules on a weekly and monthly basis and balances assignments and workload among subordinates performing section functions. Establish work priorities and time limits, processing goals and standards. Resolve informal complaints and grievances. Develop work improvement plans, recommending personnel actions as necessary. Provide advice and counsel to staff concerning work and administrative matters. Effect disciplinary measures appropriate to the delegated authority. Review and approve or disapprove leave requests. Ensure subordinates are trained and fully comply with safety regulations. Supervise employees performing work at the GS-09 level and below. Provide administrative and technical supervision needed for accomplishing the work of the Out-Processing Section. Perform the administrative and management functions relative to the staff supervised. Establish guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance appraisal system. Oversee workers' performance; demonstrates and conducts work performance critiques. Provide informal feedback and periodically evaluate employee performance. Review unit procedures and recommend changes to the section head, as appropriate, to enhance efficiency and effectiveness of unit operations. Provide information, advice, and recommendations to management on trends, problem areas, needs for improvement, etc. Ensure approved changes are affected, after providing guidance to subordinates to implement the changes. Resolve technical work problems and technically directs junior technicians. Oversee the section regarding the assignment of Congressional, Librarian, and General Counsel in­ process search requests. Make assignments for the Unit Follows-up with Expediters to ensure requests are efficiently and effectively handled. Ensure highly sensitive matters such as investigations of losses of special handling cases, cassettes, pornographic material, videotapes, etc., are properly conducted and reported. Recommend approval/disapproval of requests for paid special handling, ensuring requests are complete and documents a legitimate need, e.g., cases involving pending or prospective litigation, customs matter, or contract or publishing deadlines that necessitate the expedited issuance of a certificate. Assign requests to an area specialist after setting a date for the completed process. Review the circumstances presented by an expediter and approve/disapprove request for internal special processing. Also approve/disapprove requests to withdraw claims submitted for registration, and requests for in-process retrieval and interception of claims. Oversee and make assignments for background searches to assist in the resolution of accounting problems. Conduct high-level searches of Copyright Office records, files, work areas, and on-line databases to respond to requests received from the public, copyright examiners, and Copyright Office staff. Organize and complete complex manual and computerized searches in multiple systems. Searches are of a difficult nature and often must be made from fragmentary information. Perform other duties as assigned. The position description number for this position is 107899. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flexitime work schedule. This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to supervise and lead a workforce.** Ability to organize, plan, direct, and review the work of staff members.** Ability to provide materials expediting.** Ability to interact collaboratively with others. Ability to communicate in writing. Ability to communicate effectively other than in writing.