Supervisory Park Ranger (Interpretation)

Summary

This position is located within the Department of the Interior, National Park Service, Alaska Region, at Klondike Goldrush National Historical Park in Skagway, Alaska. In addition to hourly salary, you will receive a 3.00% Cost of Living Allowance (COLA), subject to annual review and adjustment.

Duties

The Director of Interpretation, Education, and Partnerships provides strategic leadership for visitor services, education, outreach, public information, and partnership programs at Klondike Gold Rush National Historical Park. As a member of the park leadership team, this position oversees interpretive operations serving more than one million annual visitors, manages a multidisciplinary workforce, and collaborates with Tribal governments, educational institutions, community organizations, and other partners to advance the National Park Service mission. Day-to-Day Duties Lead interpretation, education, visitor services, outreach, and partnership programs serving more than one million visitors annually. Supervise and support permanent, seasonal, intern, and volunteer staff, including workforce planning, performance management, and training. Build and maintain partnerships with Tribal governments, educational institutions, community organizations, and other stakeholders. Advise park leadership on visitor services, interpretive operations, public affairs, and park-wide management issues. Plan and oversee interpretive projects, exhibits, publications, visitor facilities, and educational initiatives.

Qualifications

All qualifications must be met by the closing date of this announcement - 11/12/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected. For all other applicants who are not current federal employees, your resume must state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Minimum Qualification Requirements: To qualify for this position at the GS-12 grade level, you must possess at least one full year of specialized experience equivalent to the GS-11 level in the Federal service (obtained in either the public or private sectors). Specialized experience is defined as demonstrated experience of least two of the following: leading interpretation, education, visitor services, outreach, public information, or partnership programs; supervising staff, volunteers, interns, or contractors, including assigning work and evaluating performance; developing and maintaining partnerships with governmental, Tribal, educational, nonprofit, community, or commercial organizations; advising leadership on program operations, strategic initiatives, or visitor experience services; and planning and overseeing interpretive projects, exhibits, publications, educational programs, or other visitor engagement initiatives. You must include hours worked per week. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not allow substituting education for experience.