Supervisory Pretrial Services Officer

Summary

The Division of Defendant Engagement and System Support (DESS) is recruiting for a Supervisory Pretrial Services Officer who independently supervises operational functions associated with the full range of PSA's defendant engagement services. If you enjoy working with criminal justice stakeholders and want to promote public safety, then PSA is the place for you! This is a secondary law enforcement position for eligible applicants (See the Requirement Section)

Duties

As a Supervisory Pretrial Services Officer, you will: Supervise and provide leadership to unit staff responsible for the assessment, investigation, supervision, and monitoring of defendants throughout the pretrial process. Direct staff in conducting defendant interviews; gathering and verifying background information; researching criminal justice histories; assessing risk to public safety and risk of failure to appear; and preparing recommendations to the court regarding release conditions, program eligibility, electronic monitoring, treatment referrals, and other pretrial matters. Oversee staff in the development and implementation of supervision plans for defendants designed to promote court appearance, reduce risk to public safety, and ensure compliance with court-ordered conditions, including electronic monitoring, drug testing, reporting requirements, treatment participation, and stay-away orders. Ensure staff continuously assess defendant behavior, respond appropriately to violations, and coordinate interventions to support defendant stability and compliance within the community. Supervise staff responsible for preparing pretrial services reports, court reports, violation reports, and recommendations for submission to the court prior to judicial hearings. Ensure reports are accurate, timely, and address relevant factors including pending charges, criminal history, probation or supervision status, substance abuse concerns, community ties, flight risk, and public safety considerations. Testify in complex, unprecedented, or high-profile cases and explain PSA policies, procedures, and recommendations to judicial officers and stakeholders. Ensure quality control and compliance with agency policies by reviewing court reports, recommendations, electronic monitoring documentation, treatment referrals, case records, and other unit work products. Ensure staff provide support to judicial officers regarding release orders and supervision conditions and maintain accurate documentation within PSA automated systems. Monitor and evaluate staff utilization of PSA automated systems, electronic monitoring technologies, treatment tracking systems, and related databases to ensure accurate case management, timely updates, proper documentation, and preparation of regular and special reports for the court, attorneys, treatment providers, law enforcement agencies, and other authorized stakeholders. Ensure staff properly apply confidentiality rules governing the maintenance, protection, and release of sensitive defendants, treatment, and electronic monitoring information. Supervise assigned staff by assigning work, establishing priorities, monitoring workload distribution, and evaluating employee performance. Administer leave policies and personnel programs in accordance with agency policies, affirmative action, and equal employment opportunity principles. Counsel employees on administrative and performance matters; interview and recommend candidates for employment; identify staff training and professional development needs; and provide ongoing coaching, mentoring, and corrective guidance to improve staff performance, operational effectiveness, and service delivery. Collaborate with the Unit Chief, agency leadership, partner agencies, law enforcement, treatment providers, behavioral health organizations, and court stakeholders to ensure effective communication, coordinated case management, consistency in supervision practices, and efficient unit operations. Supports agency initiatives involving electronic monitoring, treatment compliance oversight, public safety strategies, and evidence-based supervision practices for high-risk defendants. Perform special projects and assignments involving operational reviews, quality assurance initiatives, productivity assessments, policy implementation, and resolution of complex supervision or administrative issues. Analyze findings, prepare recommendations and report for management, and develop internal operating procedures, guidance, and training materials to support agency operations and improve program effectiveness.

Qualifications

To qualify for this position, you must meet the basic professional requirements, and specialized experience requirement below. Basic Professional Requirement: This position requires a four-year degree in behavioral or social science or other related disciplines appropriate to the position; OR a combination of education and experience that provides you with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field; OR four years of appropriate experience that demonstrate that you have knowledge of one or more of the behavioral or social sciences equivalent to a major in the field; AND Specialized Experience: To qualify at the GS-13 level, you must possess one year of specialized experience that equipped you with the skills needed to perform the job duties. This experience must have been equivalent to at least the GS-12 grade level. Specialized experience is defined as experience in coaching and leading staff in assessing, evaluating, monitoring the case management, treatment and/or supervision of defendants or offenders in a criminal justice system. NOTE: Your resume must clearly show the specialized experience related to this position. Failure to demonstrate how you possess the experience requirements will result in an "Ineligible" rating.

Education

There is no education substitution at this grade level. You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:https://www.ed.gov/laws-and-policy/higher-education-laws-and-policy/college-accreditation