Supervisory Program Analyst

Summary

Join VA's Office of Information and Technology in advancing VA's mission. As a Supervisory Program Analyst in the Office of the Chief of Staff, you will support effective IT operations that deliver high-quality services to Veterans and their families. Apply Now!

Duties

OIT Mission: The mission of the Office of Information and Technology (OIT) is to collaborate with our business partners to create the best experience for all Veterans. OIT Vision: To become a world-class organization that provides a seamless, unified Veteran experience through the delivery of state-of-the-art technology. Major Duties: Provides technical and administrative supervision to GS-12, GS-13, and GS-14 personnel engaged in internal, external, and executive communications activities and oversees the daily operations of these functions. Serves as principal advisor to the Communications Director by planning, coordinating, implementing, and evaluating communication programs, outreach initiatives, and stakeholder engagement activities. Analyzes communication issues, identifies root causes of organizational challenges, and develops corrective actions, solutions, and recommendations to improve communication outcomes and program effectiveness. Serves as a subject matter expert on internal, external, and executive communications and provides authoritative advice regarding communication policies, practices, methodologies, and organizational messaging. Develops, coordinates, and disseminates communication products including speeches, presentations, white papers, policy guidance documents, study reports, briefing materials, newsletters, and responses to public inquiries. Identifies, prioritizes, and implements solutions to significant communication challenges and leads multidisciplinary efforts to develop evaluation reports, policy recommendations, strategic initiatives, and courses of action. Resolves employee concerns, addresses workplace issues, administers corrective actions, recommends disciplinary measures when appropriate, and ensures compliance with Equal Employment Opportunity policies and workforce management requirements. Conducts interviews for vacant positions, recommends appointments, promotions, and reassignments, identifies employee training needs, and implements workforce development initiatives to improve organizational performance. Position Description/PD#: Supervisory Program Analyst/PD00635A Travel Required: Occasional travel may be required as needed for this position. Work Schedule: Monday - Friday; Tour of duty will be determined based on organizational needs. Compressed/Flexible: As determined by the Agency Policy Virtual: This is not a virtual position. Physical Demands: The work is sedentary. Some work may require walking and standing in conjunction with travel to attend meetings and conferences away from the work site. Some employees may carry light items such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort. Occasionally work may be done in computer rooms, off-site offices, or buildings. Working Conditions: Work is performed primarily in an office setting which is adequately lighted, ventilated, and climate controlled. Periodic travel is required.

Qualifications

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For the GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. To qualify for this position, all qualification requirements must be met by the closing date of this announcement-11/17/2026. EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-13 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Specialized experience is defined as: experience supervising and directing a multidisciplinary communications team responsible for delivering high-quality internal, external, and executive messaging across a large federal organization. Experience managing complex, high-impact communication initiatives; leading process improvements; coordinating stakeholder engagement; and exercising independent judgment to resolve time-sensitive, technically challenging issues in a rapidly evolving IT and communications environment. Experience leading strategic communications for senior government executives or higher, or military equivalents, while ensuring accuracy, clarity, policy compliance, and alignment with organizational goals and mission priorities. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Education

There is no substitution of education for experience at the grade level(s) of this announcement