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BLUEKODE SOLUTIONS

Support Engineer (L2)

Coimbatore, Tamil Nadu, India

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hirly's read of this role

Role family
Customer support
Seniority
Mid level
Country
IN
Work mode
On-site / unstated
First seen by hirly
17 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

All open roles Customer SupportFull-time Support Engineer (L2) Be the person a retail chain reaches at 9pm when the billing counter will not sync — diagnose, resolve, and stop it recurring. Our support desk runs 24/7 across three shifts. L2 handles everything the first line escalates, with direct access to the engineering teams. What you'll do Diagnose escalated issues across POS, ERP and SCM deployments Reproduce and hand off genuine defects with a clear write-up Keep the internal runbook curr…

Original posting on BLUEKODE SOLUTIONS's site ↗

Listed on hirly, a job board. hirly is not the employer: BLUEKODE SOLUTIONS is hiring for this role.

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