Support Staff

Description

Classification: Non-exempt, Hourly + Tips

Schedule: Evening shifts, Monday–Sunday (Closed Tuesdays)

Job Type: Full-time or Part-time

Work Location: On-site

Job Summary

Trattoria Stella is seeking friendly, dependable individuals to join our front-of-house support team. This is an ideal position for students, those newer to the hospitality industry, or anyone looking to grow in a supportive, professional restaurant environment. Support staff play a vital role in our nightly operations by assisting servers and bartenders and ensuring guests enjoy a seamless and elevated dining experience. We will provide full training for those eager to learn.

About Trattoria Stella

Since 2004, Trattoria Stella has been Northern Michigan’s most awarded restaurant, recognized for culinary innovation and unmatched hospitality. Led by Advanced Sommelier, Amanda Danielson & Executive Chef Myles Anton, a five-time James Beard Award Semi-Finalist, our team is dedicated to excellence, craft, and genuine service.

Key Responsibilities

• •Deliver food and beverages to tables promptly and accurately.
• •Clear, clean, and reset tables between guests to maintain a polished dining room.
• •Greet and seat guests if working in a host role.
• •Refill water glasses, polish glassware and silverware, and assist with general upkeep of service areas.
• •Keep service stations stocked and organized throughout the shift.
• •Communicate effectively with servers, bartenders, and fellow support staff.
• •Maintain awareness of guest needs and help ensure smooth service flow.

Compensation & Benefits

• •Hourly pay plus tips.
• •Full-time employees eligible for health, dental, and vision insurance.
• •Flexible scheduling.
• •Supportive work environment with on-the-job training and advancement potential.

Requirements

Required Qualifications

• •No prior restaurant experience required — training provided for the right candidates.
• •Friendly, team-oriented attitude and strong communication skills.
• •Reliability, punctuality, and a willingness to learn and work hard.
• •Evening and weekend availability preferred.

Physical Requirements

• •Stand and walk for extended periods (6–8 hours per shift).
• •Lift and carry up to 30 lbs (e.g., trays, bus tubs).
• •Frequent bending, reaching, and repetitive motion.
• •Ability to work in a fast-paced, guest-facing environment.