Surgery Scheduler - Mercy Multispecialty Care Plastic Surgery (F/T Days)

Find your calling at Mercy!

The Surgery Scheduler coordinates surgeries for five surgeons, including securing surgery dates and times, coordinating operating room availability, obtaining pre-authorizations, preparing surgical packets, and communicating clearly with all involved parties. This position plays a critical role in maximizing provider and facility efficiency while supporting patient comfort, safety, and understanding throughout the surgical process.

Position Details:

• Minimum Required Qualifications
• Education:
• High school diploma or equivalent.
• Licensure:
• None
• Experience:
• Previous experience as a surgery scheduler preferred, but not required.
• Certification/Registration:
• None
• Other Skills and Knowledge:
• Medical terminology. Computer skills. Telephone etiquette. Excellent oral and written communication skills.

Key Responsibilities

Schedule inpatient and outpatient surgical procedures in coordination with physicians, hospitals, and ambulatory surgery centers

Communicate surgery details with patients, including dates, arrival times, pre-op instructions, and required testing

Coordinate with joint surgeries with other departments and facility scheduling teams

Prepare and distribute surgical packets and documentation

Verify patient information, physician orders, and required authorizations or referrals

Schedule post op appointments

Maintain accurate records in the electronic medical record and reconcile post-procedure documentation

Identify and resolve scheduling conflicts or changes in a timely manner

Collaborate with clinical and administrative staff to improve scheduling workflows and efficiency

Ensure compliance with office policies, HIPAA regulations, and payer requirements

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.