FWD

System Analyst

Hong Kong - Taikoo Shing (Group Office)

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hirly's read of this role

Seniority: Mid level
Country: HK
Work mode: On-site / unstated
First seen by hirly: 1 Sept 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

PURPOSE

To bridge business requirements and technology solutions with the focus on Employee Benefit business by analysing, designing, implementing, and supporting systems that improve business efficiency and user experience

KEY ACCOUNTABILITIES

Analyze business requirements and translate them into scalable, secure, and maintainable technology solutions
Lead application design, development, testing, deployment, and support activities throughout the SDLC
Ensure solution quality through effective design reviews, testing, documentation, and adherence to engineering standards
Collaborate with business stakeholders, vendors, and technical teams to deliver projects and enhancements successfully
Participate in Agile delivery processes and contribute to continuous improvement initiatives
Drive adoption of DevOps, CI/CD, automation, and AI-assisted development practices to improve delivery efficiency and software quality
Support production systems and ensure timely resolution of incidents and operational issues
Provide technical guidance and knowledge sharing support to team members and vendors
Recommend solution designs, integration approaches, and implementation strategies that align with business objectives and enterprise standards
Address any communication gaps between product owners, designers, quality assurances, etc. to minimize the knowledge gap and deliver the solutions with the right mutual understanding and logics
Manage to achieve No "Unsatisfactory" result in compliance and security audit
Manage to close identified improvement items in the compliance and security audit report within the timeline

QUALIFICATIONS / EXPERIENCE

Bachelor's degree or Higher Diploma in Computer Science, Information Technology, Software Engineering, or a related discipline
Minimum 5 years of application development experience
Candidates with equivalent qualifications and relevant experience will also be considered

KNOWLEDGE & TECHNICAL SKILLS

Core Technical Skills

Strong knowledge of Java, Spring Boot, RESTful API, and enterprise application development
Strong understanding of database design, SQL, and application integration
Understanding of software architecture principles, design patterns, and secure coding practices
Familiarity with Agile software development lifecycle and engineering best practices
Experience with source code management, code review, and quality assurance processes
Good command in both written & spoken English or Cantonese (Mandarin)

AI & Modern Engineering Skills

Experience using AI-assisted development tools (e.g., GitHub Copilot, ChatGPT, Microsoft Copilot, or similar solutions) for code generation, code review, documentation, testing, and productivity improvement
Ability to evaluate and adopt emerging technologies to improve delivery effectiveness and software quality

Preferred Technical Skills

Experience with front-end technologies such as React
Experience with cloud platforms such as Azure, AWS, or GCP
Experience with container technologies such as Docker and Kubernetes
Experience with CI/CD and DevOps practices
Experience with workflow or BPM platforms such as Flowable
Experience with event-driven or microservices architecture
Experience with observability, monitoring, and performance optimization tools

Personal Attributes

Strong analytical and problem-solving skills
Effective stakeholder management and communication skills
Ability to work independently and collaboratively in a fast-paced environment
Strong ownership, accountability, and continuous learning mindset

Original posting on FWD's site ↗

Listed on hirly, a job board. hirly is not the employer: FWD is hiring for this role.

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