Systems Administrator

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Top Secret/SCI

Clearance Level Must Be Able to Obtain:

Top Secret SCI + Polygraph

Public Trust/Other Required:

None

Job Family:

IT Infrastructure and Operations

Job Qualifications:

Skills:

Microsoft Windows, Red Hat Enterprise Linux (RHEL), Storage Management Certifications:

None Experience:

5 + years of related experience US Citizenship Required:

Yes

Job Description:

​Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiators. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in San Antonio, TX.

HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT

Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 1/2/3 support of Windows workstations and Windows/Linux servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.

Job Duties:

Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.

Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.

Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution

Provide support for the escalation and communication of status to agency management and internal customers Provide Installation of PC hardware, Server hardware, and network connections

Install/load operating system and application software using PowerShell, PDQ, or MECM (SCCM) software deployment tools

Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore

Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.

Perform software installations and upgrades to Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products

Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.

Conduct routine and emergency maintenance of assigned data center or end user equipment

Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers

Collaborate and contribute to the development, administration, and testing of backup and recovery plans

Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings

Maintain operational, configuration, and other standard operating procedures (SOPs). Document providing clear working and resolution notes to all tickets and issues worked in a support ticket.

Verify system availability with existing Enterprise tools

Perform duties as an Asset Custodian, including maintaining assets and conducting routine and annual inventory inspections to ensure 100 percent compliance in direct support of the assigned contract.

WHAT YOU’LL NEED TO SUCCEED:

Requirements:

Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience.

Must have Security+ certification or DoW 8570 Level II equivalent within 90 days of hire

TS/SCI Clearance required and eligibility to obtain CI Poly

Must be able to obtain System Administrator Accounts and access as required by customer within 90 days of hire

RHEL, Windows, and/or Storage administration experience

Experience working with trouble ticket reporting and tracking systems such as Service+

Ability to respond to after hour calls “provide on-call support"

Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint.

Strong documentation skills, experience working with MS office products especially Excel, Outlook, and Word.

Strong customer support and communication skills providing support to end users.

Ability to prioritize and execute tasks in a high-pressure environment.

Physical Requirements:

The employee will need to be able to lift/move/carry equipment as necessary (max 65 pounds)

Desired Skills:

Experience in the imagery intelligence domain a plus

Ability to create and modify scripts in multiple disciplines on Windows, and Linux

systems

Knowledge of the Customer's processes and procedures and of the Customer's production

systems a plus

Ability to prioritize and execute tasks in a high-pressure environment.

Ability to function as a team member and independently

Prefer skills in one or more of the following: Window desktop OS, Windows Server, PowerShell, Red Hat, SQL, and Imagery Production Chain

General knowledge of database administration, network administration and possess

network configuration management skills.

Must maintain a valid US passport

Location: San Antonio, TX

US Citizenship Required

• GDIT IS YOUR PLACE:
• ● 401K with company match
• ● Comprehensive health and wellness packages
• ● Internal mobility team dedicated to helping you own your career
• ● Professional growth opportunities including paid education and certifications
• ● Cutting-edge technology you can learn from
• ● Rest and recharge with paid vacation and holidays

#RoverGSS

The likely salary range for this position is $97,968 - $129,950. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

T elecommuting Options:

Onsite

Work Location:

USA TX San Antonio

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are