Systems Analyst III

Workforce Classification:

Telecommuter

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Systems Analyst III

Job Description Summary

Analyzes business functions, processes, and procedures to provide solution recommendations, including system specifications and business process implications, based on business objectives, business requirements, and cost effectiveness. Collaborates with others in system development and design, including database, report, and interface design. Assists in the development of test plans and coordination or execution of testing activities and helps triage issues, anomalies, and opportunities to improve solutions. Demonstrates the ability to analyze workflows, identify root causes of operational challenges, redesign processes to improve straight-through processing, and leverage automation solutions to reduce manual effort and rework. Works toward area and individual objectives and receives general direction. Acts as a trusted resource within an area of specialty and demonstrates seasoned analytical, business, and technical expertise with strong domain knowledge.

This role is Telecommuter.

What You’ll Do

Job Responsibilities

• •Represent the business within an Agile delivery team; develop and maintain strong relationships with business stakeholders; demonstrate deep expertise in the aligned business domain, including business processes, stakeholder needs, and technology strategies; and serve as a liaison between business and IT for new system implementations, enhancements, and ongoing maintenance.
• •Lead requirements elicitation and analysis efforts for complex initiatives; facilitate decomposition sessions to identify and define high-level scope, dependencies, risks, and delivery considerations across business and technology teams.
• •Collaborate with business partners, IT partners, and delivery teams to identify, refine, and document requirements in the form of epics, features, user stories, acceptance criteria, use cases, business requirements, functional requirements, UI specifications, and business rules.
• •Apply advanced business analysis techniques, including business process analysis, cost-benefit analysis, workflow analysis, business capability assessment, and solution evaluation, to support decision-making and solution design.
• •Evaluate automation opportunities and develop low-code solutions to reduce repetitive manual work and improve process consistency.
• •Use a variety of requirements-gathering and discovery techniques, including stakeholder interviews, workshops, document analysis, story mapping, process mapping, and workflow analysis.
• •Develop and maintain deep knowledge of Premera systems, business processes, data assets, and technology capabilities within the aligned domain and related business areas.
• •Research, evaluate, and recommend business and technology solutions that address business challenges and improve operational effectiveness.
• •Demonstrate strong knowledge of data architecture, data flows, integrations, and reporting considerations within the assigned domain.
• •Use SQL and other data tools to perform analysis, troubleshoot issues, validate requirements, develop metrics, support root cause investigations, and create ad hoc reporting.
• •Perform complex data analysis and data mapping activities; define data transformation rules; support integration design; and contribute to solution modeling activities.
• •Participate in and support testing efforts across the SDLC, including test planning, test scenario development, test execution support, defect triage, validation of results, and User Acceptance Testing (UAT).
• •Provide leadership and recommendations regarding backlog priorities, dependencies, risks, and release planning activities.
• •Mentor and provide guidance to junior analysts by sharing best practices, reviewing deliverables, and supporting professional development.
• •Perform other duties as assigned.

What You’ll Need

Minimum Qualifications

• •Bachelor's degree in Information Systems, Computer Science, Business, or related field, or equivalent combination of education and experience.
• •Five (5) years of business systems analysis experience, including requirements elicitation, process analysis, stakeholder management, and delivery of technology solutions in a cross-functional environment.

Preferred Qualifications

• •Experience in a software development environment utilizing Agile delivery practices, including Scrum and SAFe.
• •Knowledge of project delivery methodologies, including Agile and Waterfall.
• •Experience using SQL for data analysis, data validation, troubleshooting, reporting, and requirements support.
• •Knowledge of healthcare or health insurance industry processes and systems.
• •Experience with product development and collaboration tools such as Azure DevOps, Visual Studio, Confluence, and Product Plan.

Knowledge, Skills, and Abilities

• •Customer-focused with demonstrated ability to understand and align solutions to strategic business objectives and customer value.
• •Demonstrates accountability and consistently delivers results within a self-organized team environment.
• •Ability to analyze complex business processes, system interactions, and operational workflows to identify improvement opportunities and scalable solutions.
• •Experience working with SQL, large datasets, and data-validation techniques to support business and operational decision-making.
• •Ability to challenge existing business processes and leverage technology to improve outcomes.
• •Ability to collaborate effectively with Product Owners, Engineers, Architects, Data Teams, and Operations leaders to deliver end-to-end solutions.
• •Understanding of APIs, integrations, data pipelines, enterprise applications, and modern technology ecosystems.
• •Experience working with Microsoft SQL Server, Snowflake, and enterprise data platforms to analyze operational data.
• •Experience developing and utilizing dashboards, reports, and data visualizations using BI tools.
• •Experience designing and implementing automation solutions using UiPath, Appian, and other low-code or workflow automation platforms.
• •Deep understanding of business strategies, processes, and operational needs within the aligned domain and the ability to translate those needs into technology solutions.
• •Promotes teamwork and collaboration while effectively facilitating discussions and decision-making across business and technical teams.
• •Demonstrated ability to analyze complex business processes, system interactions, and data relationships to identify risks, opportunities, and solutions.
• •Ability to elicit, analyze, organize, document, prioritize, and trace requirements throughout the solution lifecycle.
• •Exceptional written and verbal communication skills with the ability to effectively communicate with technical teams, business stakeholders, and leadership audiences.
• •Ability to explain technical concepts and solution impacts to non-technical audiences.
• •Makes sound tactical and operational decisions using analysis, business knowledge, experience, and judgment.
• •Strong problem-solving and root cause analysis skills with the ability to proactively