Cummins

Team Lead - Cummins CARE Operations CUMMINS CARE SUPPORT AND LEADERSHIP

Pune, Maharashtra, India

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hirly's read of this role

Seniority: Lead / management
Country: IN
Work mode: On-site / unstated
First seen by hirly: 8 Oct 2026

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the posting

Description Job Summary: Provides data and analysis of Customer Support activities, performance, and issues for Customer Support Supervisors and Managers. Key Responsibilities: As a member of the Contact Center team, provides data and analysis of activities, performance, and issues for Supervisor and Manager review; monitors Automatic Call Distribution System and develops reports and analysis. Participates in continuous improvement activities; provides data to support changing and improving pro…

Original posting on Cummins's site ↗

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