METRO Global Solution Center IN

Team Lead – HR Shared Services

Pune, Maharashtra, India

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hirly's read of this role

Seniority: Lead / management
Country: IN
Work mode: On-site / unstated
First seen by hirly: 20 Oct 2026

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the posting

Job Description Lead a regional HR Shared Services delivery team of 10 members, providing day-to-day supervision, coaching, and mentoring to ensure high-quality and consistent service delivery. Manage and resolve complex employee inquiries received through multiple channels (e.g., ServiceNow , HR Portal), ensuring timely and compliant resolution aligned with SLAs. Oversee and ensure efficient administrative support for all HR processes, while maintaining adherence to SLAs and internal complianc…

Original posting on METRO Global Solution Center IN's site ↗

Listed on hirly, a job board. hirly is not the employer: METRO Global Solution Center IN is hiring for this role.

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