Team Lead, Quick Commerce

The candidate supports the Amazon Now Program team by executing operational workflows, maintaining program trackers, and performing structured data analysis to enable timely decision-making. This is an execution-heavy role with growing ownership — the individual follows established processes, surfaces operational risks through data, coordinates with cross-functional teams on defined deliverables, and contributes to continuous mechanism improvement

• Key job responsibilities
• 1. Execute recurring program workflows (tracker updates, milestone follow-ups, compliance checks, vendor coordination) with accuracy and adherence to defined timelines
• 2. Perform structured data pulls and analysis to surface trends, flag deviations, and support root cause investigations led by senior team members
• 3. Maintain operational dashboards, reports, and program documentation with zero lag and complete data integrity
• 4. Coordinate with cross-functional partners (operations, finance, supply chain, last-mile) to collect inputs, follow up on pending action items, and ensure dependencies are closed on time
• 5. Identify process gaps or recurring defects in daily operations and escalate with supporting data and preliminary observations
• 6. Support store launch readiness activities by tracking configuration status, audit completion, and go-live checklists across workstreams
• 7. Document SOPs, playbooks, and lessons learned to enable process repeatability and reduce onboarding time for new team members

Basic qualifications

• - 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• - Bachelor's degree
• - Speak, write, and read fluently in English
• - Experience with Microsoft Office products and applications
• - Experience with Excel

Preferred qualifications

- Experience using SQL

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