hirly
Likely filled

This role has closed. Getwingapp has taken the posting down.

hirly last saw it live on 29 September 2026. See similar open roles below, or browse the live board.

Getwingapp

Technical Account Manager - AI Agents

Cape Town

hirly's read of this role

Role family
Sales
Seniority
Lead / management
Country
ZA
Work mode
Remote-friendly
First seen by hirly
21 Sept 2026

Derived automatically from the posting.

the posting

About the Role

We are seeking a dynamic Technical Account Manager specializing in AI Agents to join our team in South Africa. In this role, you will be at the forefront of our customer relationships, ensuring that our clients maximize the value of our AI solutions. You will blend your technical expertise with exceptional customer service skills to drive retention and expansion initiatives.

As a Technical Account Manager, you will take ownership of your assigned accounts, proactively contacting customers to understand their needs and challenges. You will configure AI agents yourself and troubleshoot issues before escalating them, ensuring a seamless experience for our clients. Your ability to manage engineering handoffs while maintaining ownership of customer relationships will be crucial to your success.

Central is a fast-paced environment where same-day movement is a core expectation, and you will be expected to ramp up quickly. By Day 7, you should be able to independently run a standard customer go-live and operate with minimal supervision by Day 14.

Original posting on Getwingapp's site ↗