Technical Account Manager

🚀 We're Hiring | Technical Account Manager

📍 Location: Gurgaon

💼 Experience: 2–3 years

⏱️ Joining Preference: Immediate Joiners

About the Role

We are looking for a Technical Account Manager who can manage enterprise client relationships and ensure a smooth onboarding and implementation experience. The ideal candidate should have experience working with customer onboarding platforms , a good understanding of APIs , and strong client coordination and communication skills.

Key Responsibilities

• •Manage end-to-end onboarding and implementation for enterprise clients.
• •Act as the primary point of contact for clients throughout the onboarding journey.
• •Understand client requirements and coordinate with internal teams to ensure timely delivery.
• •Build and maintain strong relationships with enterprise clients.
• •Troubleshoot and coordinate resolution of client issues by working closely with relevant internal teams.
• •Work with clients to understand technical requirements and provide appropriate solutions.
• •Coordinate with Product, Technology, Operations, and other stakeholders to ensure smooth execution.
• •Maintain regular communication with clients and provide timely updates on project progress.
• •Support client requirements related to APIs and integrations.
• •Identify opportunities to improve the overall customer onboarding and experience.

What We're Looking For

• •2–3 years of experience in Technical Account Management, Customer Success, Client Success, Implementation, or a similar role.
• •Experience working with customer onboarding platforms .
• •Experience managing enterprise clients , preferably in the BFSI domain .
• •Good understanding of APIs and integrations .
• •Strong client communication and coordination skills.
• •Ability to manage multiple stakeholders and priorities effectively.
• •Strong problem-solving and relationship management skills.
• •Immediate joiners will be preferred.