Technical Account Manager, EMEA

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight.

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

As of January 2025, Vistar Media was acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile’s unique customer insights and expansive omnichannel capabilities, we’re creating new opportunities to innovate at scale and make a meaningful impact on the future of out-of-home media.

About us:

Vistar Media is the home of out-of-home (OOH). As a global ad tech company and the world's largest digital out-of-home (DOOH) advertising marketplace, we offer technology designed to make buying and selling OOH media easier. Our goal is simple: to help the world's marketers leverage OOH's unique ability to motivate and delight.

From strategic partnerships with major media owner networks to executing impactful campaigns with renowned global brands such as Nestlé, Porsche, Target, and Levi's, our team is filled with passionate, innovative, and collaborative problem solvers, engaging and entertaining consumers like you in the real world. Find your home in out-of-home - find your people at Vistar.

About the role

As a Technical Account Manager on the team, you will collaborate closely with our DOOH and SaaS clients, offering these partners technical support and expertise in these growing areas of Vistar’s business.

What you will do:

Become an expert in Vistar’s Marketplace Products and Services

Act as the first line of support for debugging and provide technical support to internal teams and clients

Contribute to partnerships team to support on a technical level where required

Lead internal and external deployments of new product features

Identify client knowledge gaps and implement documentation or process improvements

Implement solutions to help automate workflows

Work with the product team to improve our product suite, processes, documentation, and internal tools

Onboard inventory from new and existing clients to Vistar’s platform

Proactively monitor integration health for existing partners

Provide troubleshooting support to all demand side buyers using Vistar and Partner DSPs

What experience we’re looking for:

2+ years experience in ad operations for digital/online advertising and marketing

Used to working with adservers, CMS systems, programmatic buying, etc.

Bachelor's degree, Computer Science or Engineering preferred

Excellent communication and interpersonal skills

Critical thinking and problem-solving skills

Proficiency in MS Excel and data analysis

Obsessed with making clients happy

Who you are:

Intrinsic drive, an unwavering commitment to achieving success, and the ability to nurture a small business division within a global support structure

Independent and self-reliant, capable of streamlining the communication with the clients

Composed in high-stress situations and adept at communicating with individuals from diverse backgrounds

Confident in delivering presentations on technical, product, and business solutions

What we offer:

Competitive salary & bonus scheme

25 paid vacation days - plus 1 extra day if you haven’t taken any sick days during the year

Solid pension plan

Commuting allowance (NS Business Card or Swapfiets subscription)

Daily lunches, snacks, and drinks at our Amsterdam office

Continuous learning opportunities to support your professional growth

Friday drinks at the office (or on our sunny terrace!)

A spacious, modern office just 10 minutes by bike from Amsterdam Centraal

If you’re ambitious, highly driven, and interested in making an impact, Vistar is the place for you. Apply to join our team… we’ll see you out there.