Technical Content Writer

About IRIS :

IRIS RegTech Solutions Limited (formerly IRIS Business Services Limited) is India’s only listed RegTech SaaS provider, pioneering technology-driven regulatory and supervisory compliance solutions worldwide. Headquartered in Mumbai with subsidiaries across the U.S., Singapore, Malaysia, and Italy, IRIS serves over 30 regulators and 6,500 enterprises in 55 countries. The company is an active member of XBRL jurisdictions, including XBRL International, XBRL India, XBRL Europe, XBRL South Africa, and XBRL US. Recognized globally for its award-winning SupTech, RegTech, and DataTech platforms - including IRIS iFile, IRIS iDEAL®, IRIS CARBON®, and IRIS MSME - IRIS helps banking and financial sector regulators digitize supervision and enterprises and achieve seamless financial and ESG reporting.

IRIS’ products are XII certified, ISO 27001:13 and SSAE 18 (SOC 1 Type 2) certified, ensuring industry leading security and reliability. Combined with deep expertise in XBRL, AI, and ML, IRIS delivers robust, high-quality regulatory data infrastructure that enhances transparency, strengthens governance, and supports sustainable growth across the financial ecosystem.

To read more about IRIS visit our website: www.irisregtech.com

Job Role: Technical Content Writer

Work Location: Turbhe, Navi Mumbai (Work from office)

Experience: 2 - 4 Years

About the Role:

We're looking for a Product Content Writer to own content across our B2C and B2B products, spanning GST compliance, MSME-focused solutions, and business intelligence/vendor compliance platforms. You'll write in-app copy, push/WhatsApp notifications, product pages, help content, and marketing collateral that makes complex compliance and fintech topics simple and actionable for our users.

What You'll Do:

Write clear, mobile-first copy for app screens, onboarding flows, push notifications, and other engagement campaigns

Translate technical/regulatory concepts into plain-language content for non-expert users

Collaborate with product and design teams to write UX copy — error states, empty states, CTAs, tooltips

Create long-form content: blog posts, product one-pagers, case studies, and website copy

Maintain and evolve tone-of-voice guidelines across B2C (warm, empowering) and B2B (professional, credible) products

Work with team members to align content with broader marketing goals

Work with team members to align content with broader marketing goals

Support campaign copywriting (loan products, onboarding nudges, feature launches)

Proofread and edit content from other team members and stakeholders

Write copy for monetised surfaces — paywalls, pricing screens, checkout, upgrade prompts, plan comparison

Own feature naming and in-product terminology; keep it consistent across the app

Write release notes and what's-new content for every ship

Write the copy layer of lifecycle journeys — not just single messages, but the full sequence: trigger, nudge, reminder, win-back

Run copy A/B tests on live journeys and read the results; iterate on what converts, not what reads well

Write regional-language variants for campaigns

Ensure copy on credit, loan and compliance surfaces is accurate and doesn't over-promise — these carry regulatory exposure

What We're Looking For:

2–4 years of experience in product/content writing, preferably in fintech, SaaS, or B2B tech

Strong portfolio showing range — short-form (notifications, UX copy) and long-form (blogs, landing pages)

Ability to write for two very different audiences: retail/MSME business owners (B2C) and enterprise/institutional stakeholders (B2B)

Comfortable working with ambiguity and iterating fast in a startup-like environment

Hands-on with MoEngage or similar — building journeys and writing inside the tool

Comfortable being measured on numbers, not just craft — you'll own the tap-rate on the copy you write

Has written for a paid product — paywalls, pricing, upgrade flows

Regional language capability (Hindi + at least one of Marathi, Tamil, Telugu, Kannada, Malayalam)

Reads product analytics well enough to know which message worked and form a view on why

Bonus: experience with regional language content (Marathi, Tamil, Telugu, Kannada, Malayalam)

What Success Looks Like:

Copy that reduces drop-off in onboarding/activation funnels

Consistent, on-brand voice across all product touchpoints

Content that a non-technical user or a busy institutional stakeholder can understand in one read

How Success Is Measured:

Interested-CTR on outbound product comms: should match industry benchmark at least

Every priced surface has copy before launch — 100%

Turnaround SLA from brief to first draft

Awards won by IRIS:

Won recognition as Indias best Fintech at the Financial Express Best Banks Awards. an award that was presented to our CEO by Smt Nirmala Sitharaman, Finance Minister, Govt of India.

IRIS has been selected as the Best Tax Technology Service Provider 2022 in category National Taxation Awards at the prestigious TIOL Awards.

IRIS CARBON has won The Most Agile/Responsive SaaS Solution of the Year award at the 2022 SaaS Awards by Awarding and Consultancy International.

At IRIS CARBON, we are committed to creating a diverse and inclusive environment. We are an equal opportunity employer and welcome applicants from all backgrounds.