Technical Customer Success Specialist

About Us

Fluxergy is a rapidly growing biomedical company on the cutting edge of laboratory testing. We're developing a true multi-modal point of care device, the kind of which has never been conceived, and we'd love to have you as part of the team.

Fluxergy’s technologies span many markets in addition to healthcare, including veterinary, food safety, and wellness industries. We are seeking motivated team members who are willing to commit themselves and their time to improving and decentralizing laboratory infrastructure to the places that need it most.

With its roots in engineering, Fluxergy prides itself on critical thinking and solving problems pragmatically, from a modular and systems-level approach. We believe that open and clear communication along with the ability to adapt to changing situations and working outside of your comfort zone is paramount to our success. The ideal candidate for this position should embody these philosophies as well as be resourceful, trustworthy, and have a deep desire to constantly learn.

Our product: https://vimeo.com/845429891

About the Role

We’re looking for a highly organized, quick-thinking Technical Customer Success Specialist to own the day-to-day operational side of the customer experience. In this role, you’ll be the person who keeps things moving, responding to customer inquiries, ensuring orders are processed correctly, and making sure no request or issue falls through the cracks.

This is a hands-on, execution-focused role for someone who enjoys solving problems, has strong communication skills, and navigating fast-moving situations with confidence. You’ll work closely with customers and internal teams to make sure questions are answered, issues are resolved, and operations run smoothly.

Team Culture

- Team-oriented

- Motivated to succeed

- Results-oriented

- Persistence

- Eager to learn

- Strong communication