Technical Lead - Infrastructure

BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit www.bitgo.com .

This role will require being full-time onsite at our Toronto or New York City office to support collaborative team dynamics and innovative problem-solving. You will participate in an on-call rotation covering 8:00am–4:00pm ET.

This is a player-coach role: you'll lead a small team of infrastructure engineers while staying hands-on in the engineering work itself. You'll be an extra set of hands on your team's projects, take on smaller initiatives yourself so the team can stay focused on roadmap work, and help build, shape, and execute our infrastructure roadmap. Expect to spend roughly 60% of your time on hands-on engineering and 40% on leading the team.

What you'll do

Lead the team

Lead and develop a small team of talented infrastructure engineers through regular 1:1s, coaching, feedback, and career development

Help shape a team culture of open communication, craftsmanship, and ownership

Take direct responsibility for the quality and delivery of the team's work

Participate in hiring and growing the team

Protect the team's focus by triaging incoming requests and unplanned work, so engineers can stay on roadmap priorities

Stay hands-on

Be an extra set of hands on your team's projects: pair on hard problems, unblock work, review designs and code, and pick up pieces of larger efforts when it helps the team move faster

Own and deliver smaller infrastructure initiatives end to end

Participate in the team's on-call rotation (8:00am–4:00pm ET), act as a technical leader during production incidents, and drive postmortems and follow-up work

Champion Infrastructure as Code, automation, and engineering best practices, leading by example

Shape the roadmap

Partner with the Head of Infrastructure to build, shape, and execute the infrastructure roadmap

Translate long-term goals into concrete, shippable milestones, and plan, estimate, and make tradeoffs with your team

Own and be accountable for KPIs covering the reliability, resiliency, and uptime of critical services

Collaborate with engineering, security, and product teams to identify infrastructure requirements, risks, and opportunities, including cloud cost optimization

Facilitate thorough documentation and knowledge sharing

What we're looking for

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship.

Required

6+ years of experience in DevOps, SRE, or infrastructure engineering, building and operating complex, high-stakes production systems

2+ years leading a team of engineers, including people leadership responsibilities such as 1:1s, feedback, and performance conversations

A track record of balancing hands-on technical work with team leadership

Extensive experience securing, scaling, and operating Kubernetes in production, with associated tooling (ArgoCD, GitOps, Grafana) and advanced Terraform

Hands-on experience with a major public cloud provider. We operate primarily on AWS but believe skills in one cloud provider translate to others

Strong Linux systems administration skills and networking fundamentals (VPCs, security groups, load balancers, CNI plugins, network policy management)

Proficiency in at least one high-level programming language, preferably Go, with strong bash scripting

Operational experience with relational and NoSQL databases

Experience with GitHub Actions and CI/CD pipelines

Experience participating in and organizing on-call rotations, and leading incident response

Strong project management skills and experience collaborating across teams

Excellent written and verbal communication skills

Preferred

Security operations experience, including vulnerability management, security monitoring, and incident response

Experience with compliance frameworks and audit lifecycles (SOC, ISO, regulators, etc.)

Cloud cost optimization and capacity planning experience

Deep observability experience (Prometheus, Alertmanager, Loki, ELK)

Experience sourcing and hiring engineering talent

A history of delivering internal tools or automation that improved developer or operator workflows

Blockchain/crypto infrastructure experience, such as running nodes and validators

Prior experience in financial services or regulated industries

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem-solving, and who want risks to be part of the team that changes the world’s financial markets.

Benefits may vary based on location.

Pay Transparency Notice:

Depending upon your leveling and location, the compensation for this role averages between $205,000 and $250,000 CAD base salary. Equity, an annual performance bonus, and the benefits outlined above are also part of this role’s package.

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.