Technical Project Manager

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

What is the role

The Technical Project Manager will be responsible for coordinating internal resources for the flawless execution of network upgrades for a large retail banking client. Duties include managing engineer shift schedules, delegating tasks, monitoring progress, and preparing end of day reports for client and management stakeholders. The role requires direct collaboration with clients and partners to ensure alignment with project objectives and contractual parameters.

The responsibilities of the Technical Project Manager include but may not be limited to the following:

Measure performance using appropriate project management tools and techniques

Report and escalate to management as needed

Manage the relationship with the client and relevant stakeholders

Perform risk management to minimize potential risks

Contribute to and maintain comprehensive project documentation

Document and refine processes to improve efficiency and success rates

Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels

Work Set-up / Work Schedule

Remote

Shifting EST

Who we are looking for

Successful candidate must possess:

5–8 years of proven experience in Technical Project Management

Experience managing technical projects in large-scale enterprise environments

Background in IT, specifically with wireless and wired networks and infrastructure (infrastructure cabling, racks/cabinets, etc.)

Proficiency in Microsoft Office and project management software tools

Bachelor’s degree in a relevant field or equivalent work experience

Excellent written and verbal communication

Demonstrated leadership and strong organizational skills

Ability to thrive under pressure and meet tight deadlines with a sense of urgency

Skilled in multitasking, prioritizing, and managing time effectively

Strong attention to detail and ability to track open issues to closure

PMP, CCNA , ITIL or equivalent knowledge, certifications a plus, but not mandatory

Financial/banking industry experience a plus, but not mandatory

Previous as a network engineer a plus, but not mandatory

What we offer

Day 1 HMO for you + 1 free dependent after probation period

Health and Wellness Reimbursement Benefits

Sunlife Group Insurance

Company Salary Loans

Government contributions

Assistance with government loan payments

13th month pay

Night differentials pay

Holiday pay (for hours worked on holidays)

Mandated Leaves

Work equipment provided

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