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Abbott

Technical Service Specialist

Pakistan - Karachi

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hirly's read of this role

Seniority
Mid level
Country
PK
Work mode
On-site / unstated
First seen by hirly
27 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

JOB DESCRIPTION:

Position: Technical Service Specialist

Division: Core Diagnostics

Location: Islamabad

Job Summary:

The Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.

Major Responsibilities:

  • Provide first line service to customers (service interventions which may require less than 4 hours labor time)
  • Schedule and perform planned/predictive maintenance (PM/PdM) activities
  • Schedule, perform and document hardware and software updates (TSBs)
  • Assist with instrument installations and deinstallations
  • Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district
  • Travel within the service area

Education/Knowledge & Experience:

  • Bachelor's degree; preferably BE/ME in Biomedical/Electrical/mechanical
  • Minimum of 4-5 years’ experience in relevant field
  • Proven track record in a similar position supported by management and customer references
  • Successful engagement with customers, specifically lab staff
  • Technical expert for product line responsibility
  • Ability to identify and drive resolution of issues
  • Strong experience in use of analytical tools and software
  • Computer expertise including word processing, spread sheet and database management applications
  • Strong communications skills both verbal and written

The base pay for this position is

N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

CRLB Core Lab

LOCATION:

Pakistan > Karachi : Opp: Radio Pakistan Transmission, Hyderabad Road, Landhi

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 5 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

Original posting on Abbott's site ↗

Listed on hirly, a job board. hirly is not the employer: Abbott is hiring for this role.

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