Abbott

Technical Service Specialist - Lombardia

Italy - Rome · Italy - Lombardy - Brescia

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hirly's read of this role

Seniority: Mid level
Stated salary: €41,000 per year
Country: IT
Work mode: On-site / unstated
First seen by hirly: 6 Oct 2026

Derived automatically from the posting. Upload your resume above to see how the role scores against it.

the posting

JOB DESCRIPTION:

Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs.

Primary objective of the position

Technical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.

Major accountabilities

Provides first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)

Schedules and perform planned maintenance (PM) activities

Assists with instrument installations and deinstallations

Success in this role is measured by customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.

Educational background

Bachelor degree or equivalent experience is required

Degree as Mechanical/Electrical/Biomedical/Biotechnology/Clinical Engineer.

Requirements / Work experience

2/3 Years experience in a similar position

Successful engagement with customers, specifically lab staff

Technical expert for product line responsibility

Strong communication skills

Ability to identify and drive resolution of issues

Strong experience in use of analytical tools and software

Employment Classification: Employee, Level B2, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).

Gross Annual Salary (RAL): min €41,000 max €56,000.

Target Bonus: 10%.

The base pay for this position is

N/A In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

CRLB Core Lab

LOCATION:

Italy > Rome : Via Giorgio Ribotta 9

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 75 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

Original posting on Abbott's site ↗

Listed on hirly, a job board. hirly is not the employer: Abbott is hiring for this role.

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